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This copy of Windows is not genuine RRS feed

  • Question

  • >>This is the report. I have a Dell which originally had Windows Vista and it was upgraded to Windows 7. I don't have a disk as it was done at a computer store. It has run fine for 7 months. Have I been duped or could the mother board dying? The laptop is an older Dell Latitude D630 with a new solid state HD.
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-W4YK9-TTYCK-J4F9F
    Windows Product Key Hash: Lx1oei7emDiuIotLcp5EywuBSb0=
    Windows Product ID: 00371-221-7310953-86852
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {999307F9-A509-4501-96BD-45EF016F192A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{999307F9-A509-4501-96BD-45EF016F192A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-J4F9F</PKey><PID>00371-221-7310953-86852</PID><PIDType>5</PIDType><SID>S-1-5-21-13604999-2953038452-3130590795</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" minor="4"/><Date>20090714000000.000000+000</Date></BIOS><HWID>90D13107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46 
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:10:2012 18:19
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAIAAAACAAAAAwABAAEA6GGqNtG4PAx04gYMRoNy+LzXkIWCA3plB5sSy645Rso=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   M08    
      FACP DELL   M08    
      HPET DELL   M08    
      MCFG DELL   M08    
      ASF! DELL   M08    
      TCPA
      SLIC DELL   M08    
      SSDT PmRef CpuPm
    Friday, February 3, 2012 3:22 AM

Answers

  • Unfortunately, it appears someone used a Windows 7 Professional product key pirated from a MSDN Subscription account.  In order to resolve this issue, you'll need to purchase a genuine Windows 7 Professional license and then change the product key.  See: Microsoft Store
    Carey Frisch
    • Marked as answer by Darin Smith MS Friday, February 3, 2012 11:21 PM
    Friday, February 3, 2012 3:26 AM
    Moderator
  • You have been duped, as Carey says.  You need to get a refund from the store for using a product key to which you are not eligible to use.  MSDN product keys are issued for the use of the subscriber only.  How the store got hold of MSDN keys is another issue but you cannot use it.  Purchase a retail copy of Professional and you won't have to reinstall.  Just use the Change Product Key link on the System Properties page.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Friday, February 3, 2012 11:21 PM
    Friday, February 3, 2012 4:06 AM
    Answerer

All replies

  • Unfortunately, it appears someone used a Windows 7 Professional product key pirated from a MSDN Subscription account.  In order to resolve this issue, you'll need to purchase a genuine Windows 7 Professional license and then change the product key.  See: Microsoft Store
    Carey Frisch
    • Marked as answer by Darin Smith MS Friday, February 3, 2012 11:21 PM
    Friday, February 3, 2012 3:26 AM
    Moderator
  • You have been duped, as Carey says.  You need to get a refund from the store for using a product key to which you are not eligible to use.  MSDN product keys are issued for the use of the subscriber only.  How the store got hold of MSDN keys is another issue but you cannot use it.  Purchase a retail copy of Professional and you won't have to reinstall.  Just use the Change Product Key link on the System Properties page.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Friday, February 3, 2012 11:21 PM
    Friday, February 3, 2012 4:06 AM
    Answerer