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Set up my PC's subscription RRS feed

  • Question

  • I have paid for live one care and have it on my laptop.

     

    How do I use the subscription on my PC.

     

    I thought the subscription covered 3 computers??

     

    how do i get the subscription up on my PC???

     

    David

     

    Friday, May 16, 2008 10:42 PM

Answers

  • If you installed the One Care trial on the second PC, open One Care, select "Subscribe", follow the prompts and when asked to enter a Live ID, use the Live ID and password used to subscribe originally. Your One Care subscription status should be recognized and One Care will activate.

    If you have not yet installed One Care on the second computer go to  http://onecare.live.com/standard/en-us/install/install.htm , sign in with the Live ID associated with your subscription and download One Care.

     

    Friday, May 16, 2008 11:49 PM
    Moderator

All replies

  • If you installed the One Care trial on the second PC, open One Care, select "Subscribe", follow the prompts and when asked to enter a Live ID, use the Live ID and password used to subscribe originally. Your One Care subscription status should be recognized and One Care will activate.

    If you have not yet installed One Care on the second computer go to  http://onecare.live.com/standard/en-us/install/install.htm , sign in with the Live ID associated with your subscription and download One Care.

     

    Friday, May 16, 2008 11:49 PM
    Moderator
  • If you have an active subscription, which is what was created when you activated on the first computer, you need to use the same LiveID on the subsequent activations.  If you are arriving at a screen to purchase or provide a token, you are likely not using the same LiveID as the subscription ID.

     

    On the first PC, open OneCare and click Help and then About to see your Subscription ID. That is the LiveID to sign in with.

     

    If the activation dialog already contains a LiveID from a prior attempt or one used in trial mode, but this is not the one you need to activate with to associate it with your subscription, see this post for how to reset this - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2

     

    -steve

    Saturday, May 17, 2008 12:07 AM
    Moderator