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Xp Home & Coa's RRS feed

  • Question

  • Hi.
    I have recently begun building computers as a hobby.
    As part of my builds i install oem xp home with valid coa's.
    My question is i have recently bought a load of Xp Home's from a well known auction site,the item was described as Brand New upon receiving my items i notice they are oem versions without coa's stickers.
    Can you tell me is this illegal to sell such an item?
    Also if this is an illegal action who would be the right persons to contact to report the selling of these items to?
    Thankyou.
    • Edited by kenpcs Saturday, November 15, 2008 5:52 PM
    Saturday, November 15, 2008 5:51 PM

Answers

  • Hello Kenpcs,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum.

    Questions regarding Software Licensing Terms can be found at the following link:

    http://www.microsoft.com/about/legal/useterms/default.aspx

    Volume licensing customers can use the Microsoft Volume Licensing site to find contact information in their locations. See the following link:

    http://www.microsoft.com/licensing/default.mspx  

    For additional information about Certificates of Authenticity (COA), see the following link:

    http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

    Additional Information:

    For licensing questions, please call 1-800-426-9400 (select option 4), Monday through Friday, 6:00 A.M. to 5:30 P.M. (PST) to speak directly to a Microsoft licensing specialist.

    Thank you for visiting us in the WGA program forum.

    Antron-

    • Proposed as answer by Antron Monday, November 17, 2008 7:39 PM
    • Marked as answer by Antron Monday, November 24, 2008 10:37 PM
    • Unmarked as answer by Antron Monday, November 24, 2008 10:37 PM
    • Edited by Antron Monday, November 24, 2008 10:38 PM TXT
    • Marked as answer by Antron Monday, November 24, 2008 10:38 PM
    Monday, November 17, 2008 7:38 PM

All replies

  • Contact the seller and demand a refund.  Selling only a CD without a COA is illegal in the U.S.
    See: http://www.microsoft.com/resources/howtotell/content.aspx?pg=coa&displaylang=en
    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    Saturday, November 15, 2008 10:36 PM
    Moderator
  • Hi.
    Thanks for your reply and help.
    I have demanded a refund from the seller but they refuse saying that they have done nothing wrong.
    I paid them with Paypal so i hope that Paypal can help me get my money back.
    Do you think it will be the right thing to do and inform Microsoft about this seller as they said they have sold many of these products and until now have never had any complaints?
    Thanks in advance for any further advice you can give.
    Saturday, November 15, 2008 10:53 PM
  • Kenpcs,

    The site posted by Carey says that it is illegal to sell Certificates of Authenticity by themselves, but it does not say that it is illegal to sell a CD by itself.

    If you post the auction item # someone may be able to help further.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, November 16, 2008 3:07 AM
  • Hello Kenpcs,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum.

    Questions regarding Software Licensing Terms can be found at the following link:

    http://www.microsoft.com/about/legal/useterms/default.aspx

    Volume licensing customers can use the Microsoft Volume Licensing site to find contact information in their locations. See the following link:

    http://www.microsoft.com/licensing/default.mspx  

    For additional information about Certificates of Authenticity (COA), see the following link:

    http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

    Additional Information:

    For licensing questions, please call 1-800-426-9400 (select option 4), Monday through Friday, 6:00 A.M. to 5:30 P.M. (PST) to speak directly to a Microsoft licensing specialist.

    Thank you for visiting us in the WGA program forum.

    Antron-

    • Proposed as answer by Antron Monday, November 17, 2008 7:39 PM
    • Marked as answer by Antron Monday, November 24, 2008 10:37 PM
    • Unmarked as answer by Antron Monday, November 24, 2008 10:37 PM
    • Edited by Antron Monday, November 24, 2008 10:38 PM TXT
    • Marked as answer by Antron Monday, November 24, 2008 10:38 PM
    Monday, November 17, 2008 7:38 PM
  • Hi Antron.

    Thanks for the reply.
    Sorry it's been a while since my last response but i have been somewhat distracted lately from this site with this issue i have with this seller.
    I have contacted Paypal and I am in the process of a claim as the seller continues to defend his actions.
    If you wish to know more details i can pass this information onto you.

    Obviously i am reluctant to make a post here with the item details, but at the end of the day should i lose my claim i would like this individual to be stopped in future from ripping people of, if he is doing something illegal against Microsoft's Eula agreement.

    Thanks again for your support.

     

    Tuesday, November 25, 2008 10:33 AM