Answered by:
Win 7 Pro Validation Fails

Question
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I tried to install Virtual PC on two different Windows 7 Pro HP computers (one is 32 bit - the other is 64 bit). On both computers, I received a pop-up that validation failed. Was taken to a window where I purchased a "Genuine Validation Kit". I installed the new key code on the 32 bit computer. Again, Virtual PC validation failed. Before I attempted to install the Virtual PC, I was able to manually run Windows Update. After attempting to install Virtual PC, manually running Windows Update fails.
NOTE: A year and a half ago, I set up the Virtual PC on a Windows 7 HP computer with no problem. Also, I am able to manually run Windows Update on that computer. All three computers are on the same domain - SBS 2003.
I read the message that was posted on January 2, 2011 by Marcello Ioppolo and Noel D. Paton's responses. I tried Noel's suggestions, and had the same results as Marcello - the validate link returned "Windows Validation Was Interrupted", and the results of the diag link were all "passed".
I ran the MGADiag tool. I read Noel's posting that there was a significant amount of data missing from Marcello's MGADiag report, so I compared the report with mine. My report is the same. I don't know what the term "bare metal install" means. My computer consulting company has been unable to resolve this issue (at a cost of 3 times what the computer is worth). Noel suggested that it might be a firewall issue, but since there is a Windows 7 with Virtual PC running and Windows Updating running successfully, I don't think it is a firewall issue. Since it has been 2 months since Marcello posted the same issue, I'm hoping maybe someone has figured out a solution.
Here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-HFP2C-BG2J6-RH2KK
Windows Product Key Hash: 82X1VEnz3j2JJ/MbkU9787OUl2g=
Windows Product ID: 00371-851-0337285-85384
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {24932A91-0261-496E-99C8-AF3F6BFAEF37}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office XP Professional - 100 Genuine
Microsoft Office Outlook 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{24932A91-0261-496E-99C8-AF3F6BFAEF37}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RH2KK</PKey><PID>00371-851-0337285-85384</PID><PIDType>5</PIDType><SID>S-1-5-21-1946019707-2127634649-1165462211</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Z400 Workstation</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G3 v03.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20101029000000.000000+000</Date></BIOS><HWID>13B83607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>7712FD6DA0A4302</Val><Hash>82WCHIZIGwKRpaskISGF5rjW4Qc=</Hash><Pid>54186-755-3109771-17213</Pid><PidType>1</PidType></Product><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>87786F0653B778</Val><Hash>Rq1w3FddK+UZB3f86JNwj1rgias=</Hash><Pid>81610-956-6058916-62631</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/><App Id="1A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-851-033728-00-1033-7601.0000-0852011
Installation ID: 017910191331834405838286071300269644154300634910963506
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RH2KK
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/26/2011 8:55:15 PMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE2
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:26:2011 20:24
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAEAAQACAAAAAgABAAEA6GG+7ox4WrEYF8BImoiAVbrf/qjqgg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM TYLSBURG
FACP HPQOEM TYLSBURG
HPET HPQOEM TYLSBURG
MCFG HPQOEM TYLSBURG
ASF! HPQOEM TYLSBURG
TCPA HPQOEM TYLSBURG
SLIC HPQOEM SLIC-WKS
DMAR HPQOEM TYLSBURG
SSDT INTEL PPM RCMSunday, March 27, 2011 1:24 AM
Answers
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Go to the Validation Diagnostics pageand see if the tools there can help diagnose the problem.Run the report again and if there is any change post it here.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.- Proposed as answer by Darin Smith MS Monday, March 28, 2011 9:11 PM
- Marked as answer by Darin Smith MS Wednesday, March 30, 2011 6:00 PM
Sunday, March 27, 2011 2:50 AMAnswerer -
"Jerseyette Lynda" wrote in message news:00a40a33-8926-46db-bf88-027f8d2b300d...
I tried to install Virtual PC on two different Windows 7 Pro HP computers (one is 32 bit - the other is 64 bit). On both computers, I received a pop-up that validation failed. Was taken to a window where I purchased a "Genuine Validation Kit". I installed the new key code on the 32 bit computer. Again, Virtual PC validation failed. Before I attempted to install the Virtual PC, I was able to manually run Windows Update. After attempting to install Virtual PC, manually running Windows Update fails.
NOTE: A year and a half ago, I set up the Virtual PC on a Windows 7 HP computer with no problem. Also, I am able to manually run Windows Update on that computer. All three computers are on the same domain - SBS 2003.
I read the message that was posted on January 2, 2011 by Marcello Ioppolo and Noel D. Paton's responses. I tried Noel's suggestions, and had the same results as Marcello - the validate link returned "Windows Validation Was Interrupted", and the results of the diag link were all "passed".
I ran the MGADiag tool. I read Noel's posting that there was a significant amount of data missing from Marcello's MGADiag report, so I compared the report with mine. My report is the same. I don't know what the term "bare metal install" means. My computer consulting company has been unable to resolve this issue (at a cost of 3 times what the computer is worth). Noel suggested that it might be a firewall issue, but since there is a Windows 7 with Virtual PC running and Windows Updating running successfully, I don't think it is a firewall issue. Since it has been 2 months since Marcello posted the same issue, I'm hoping maybe someone has figured out a solution.
Here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-HFP2C-BG2J6-RH2KK
Windows Product Key Hash: 82X1VEnz3j2JJ/MbkU9787OUl2g=
Windows Product ID: 00371-851-0337285-85384
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE2
The WAT error is a Time-Out one - which would imply that you either have a connection problem, or proxy/firewall problems.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Monday, March 28, 2011 9:11 PM
- Marked as answer by Darin Smith MS Wednesday, March 30, 2011 6:00 PM
Sunday, March 27, 2011 8:13 AMModerator
All replies
-
Go to the Validation Diagnostics pageand see if the tools there can help diagnose the problem.Run the report again and if there is any change post it here.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.- Proposed as answer by Darin Smith MS Monday, March 28, 2011 9:11 PM
- Marked as answer by Darin Smith MS Wednesday, March 30, 2011 6:00 PM
Sunday, March 27, 2011 2:50 AMAnswerer -
"Jerseyette Lynda" wrote in message news:00a40a33-8926-46db-bf88-027f8d2b300d...
I tried to install Virtual PC on two different Windows 7 Pro HP computers (one is 32 bit - the other is 64 bit). On both computers, I received a pop-up that validation failed. Was taken to a window where I purchased a "Genuine Validation Kit". I installed the new key code on the 32 bit computer. Again, Virtual PC validation failed. Before I attempted to install the Virtual PC, I was able to manually run Windows Update. After attempting to install Virtual PC, manually running Windows Update fails.
NOTE: A year and a half ago, I set up the Virtual PC on a Windows 7 HP computer with no problem. Also, I am able to manually run Windows Update on that computer. All three computers are on the same domain - SBS 2003.
I read the message that was posted on January 2, 2011 by Marcello Ioppolo and Noel D. Paton's responses. I tried Noel's suggestions, and had the same results as Marcello - the validate link returned "Windows Validation Was Interrupted", and the results of the diag link were all "passed".
I ran the MGADiag tool. I read Noel's posting that there was a significant amount of data missing from Marcello's MGADiag report, so I compared the report with mine. My report is the same. I don't know what the term "bare metal install" means. My computer consulting company has been unable to resolve this issue (at a cost of 3 times what the computer is worth). Noel suggested that it might be a firewall issue, but since there is a Windows 7 with Virtual PC running and Windows Updating running successfully, I don't think it is a firewall issue. Since it has been 2 months since Marcello posted the same issue, I'm hoping maybe someone has figured out a solution.
Here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-HFP2C-BG2J6-RH2KK
Windows Product Key Hash: 82X1VEnz3j2JJ/MbkU9787OUl2g=
Windows Product ID: 00371-851-0337285-85384
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE2
The WAT error is a Time-Out one - which would imply that you either have a connection problem, or proxy/firewall problems.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Monday, March 28, 2011 9:11 PM
- Marked as answer by Darin Smith MS Wednesday, March 30, 2011 6:00 PM
Sunday, March 27, 2011 8:13 AMModerator