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Win 7 Pro Validation Fails RRS feed

  • Question

  • I tried to install Virtual PC on two different Windows 7 Pro HP computers (one is 32 bit - the other is 64 bit).  On both computers, I received a pop-up that validation failed.  Was taken to a window where I purchased a "Genuine Validation Kit".  I installed the new key code on the 32 bit computer.  Again, Virtual PC validation failed.  Before I attempted to install the Virtual PC, I was able to manually run Windows Update.  After attempting to install Virtual PC, manually running Windows Update fails. 

    NOTE: A year and a half ago, I set up the Virtual PC on a Windows 7 HP computer with no problem.  Also, I am able to manually run Windows Update on that computer.  All three computers are on the same domain - SBS 2003.

    I read the message that was posted on January 2, 2011 by Marcello Ioppolo and Noel D. Paton's responses.  I tried Noel's suggestions, and had the same results as Marcello - the validate link returned "Windows Validation Was Interrupted", and the results of the diag link were all "passed".

    I ran the MGADiag tool.  I read Noel's posting that there was a significant amount of data missing from Marcello's MGADiag report, so I compared the report with mine.  My report is the same.  I don't know what the term "bare metal install" means.  My computer consulting company has been unable to resolve this issue (at a cost of 3 times what the computer is worth).  Noel suggested that it might be a firewall issue, but since there is a Windows 7 with Virtual PC running and Windows Updating running successfully, I don't think it is a firewall issue.  Since it has been 2 months since Marcello posted the same issue, I'm hoping maybe someone has figured out a solution.

    Here is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-HFP2C-BG2J6-RH2KK
    Windows Product Key Hash: 82X1VEnz3j2JJ/MbkU9787OUl2g=
    Windows Product ID: 00371-851-0337285-85384
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {24932A91-0261-496E-99C8-AF3F6BFAEF37}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Professional - 100 Genuine
    Microsoft Office Outlook 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{24932A91-0261-496E-99C8-AF3F6BFAEF37}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RH2KK</PKey><PID>00371-851-0337285-85384</PID><PIDType>5</PIDType><SID>S-1-5-21-1946019707-2127634649-1165462211</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Z400 Workstation</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786G3 v03.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20101029000000.000000+000</Date></BIOS><HWID>13B83607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>7712FD6DA0A4302</Val><Hash>82WCHIZIGwKRpaskISGF5rjW4Qc=</Hash><Pid>54186-755-3109771-17213</Pid><PidType>1</PidType></Product><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>87786F0653B778</Val><Hash>Rq1w3FddK+UZB3f86JNwj1rgias=</Hash><Pid>81610-956-6058916-62631</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/><App Id="1A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-851-033728-00-1033-7601.0000-0852011
    Installation ID: 017910191331834405838286071300269644154300634910963506
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RH2KK
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/26/2011 8:55:15 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:26:2011 20:24
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAAABAAEAAQACAAAAAgABAAEA6GG+7ox4WrEYF8BImoiAVbrf/qjqgg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  TYLSBURG
      FACP   HPQOEM  TYLSBURG
      HPET   HPQOEM  TYLSBURG
      MCFG   HPQOEM  TYLSBURG
      ASF!   HPQOEM  TYLSBURG
      TCPA   HPQOEM  TYLSBURG
      SLIC   HPQOEM  SLIC-WKS
      DMAR   HPQOEM  TYLSBURG
      SSDT   INTEL  PPM RCM

     

    Sunday, March 27, 2011 1:24 AM

Answers

  • Go to the Validation Diagnostics page
    and see if the tools there can help diagnose the problem.
    Run the report again and if there is any change post it here.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, March 27, 2011 2:50 AM
    Answerer
  • "Jerseyette Lynda" wrote in message news:00a40a33-8926-46db-bf88-027f8d2b300d...

    I tried to install Virtual PC on two different Windows 7 Pro HP computers (one is 32 bit - the other is 64 bit).  On both computers, I received a pop-up that validation failed.  Was taken to a window where I purchased a "Genuine Validation Kit".  I installed the new key code on the 32 bit computer.  Again, Virtual PC validation failed.  Before I attempted to install the Virtual PC, I was able to manually run Windows Update.  After attempting to install Virtual PC, manually running Windows Update fails. 

    NOTE: A year and a half ago, I set up the Virtual PC on a Windows 7 HP computer with no problem.  Also, I am able to manually run Windows Update on that computer.  All three computers are on the same domain - SBS 2003.

    I read the message that was posted on January 2, 2011 by Marcello Ioppolo and Noel D. Paton's responses.  I tried Noel's suggestions, and had the same results as Marcello - the validate link returned "Windows Validation Was Interrupted", and the results of the diag link were all "passed".

    I ran the MGADiag tool.  I read Noel's posting that there was a significant amount of data missing from Marcello's MGADiag report, so I compared the report with mine.  My report is the same.  I don't know what the term "bare metal install" means.  My computer consulting company has been unable to resolve this issue (at a cost of 3 times what the computer is worth).  Noel suggested that it might be a firewall issue, but since there is a Windows 7 with Virtual PC running and Windows Updating running successfully, I don't think it is a firewall issue.  Since it has been 2 months since Marcello posted the same issue, I'm hoping maybe someone has figured out a solution.

    Here is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-HFP2C-BG2J6-RH2KK
    Windows Product Key Hash: 82X1VEnz3j2JJ/MbkU9787OUl2g=
    Windows Product ID: 00371-851-0337285-85384
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE2


    The WAT error is a Time-Out one - which would imply that you either have a connection problem, or proxy/firewall problems.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, March 27, 2011 8:13 AM
    Moderator

All replies

  • Go to the Validation Diagnostics page
    and see if the tools there can help diagnose the problem.
    Run the report again and if there is any change post it here.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Sunday, March 27, 2011 2:50 AM
    Answerer
  • "Jerseyette Lynda" wrote in message news:00a40a33-8926-46db-bf88-027f8d2b300d...

    I tried to install Virtual PC on two different Windows 7 Pro HP computers (one is 32 bit - the other is 64 bit).  On both computers, I received a pop-up that validation failed.  Was taken to a window where I purchased a "Genuine Validation Kit".  I installed the new key code on the 32 bit computer.  Again, Virtual PC validation failed.  Before I attempted to install the Virtual PC, I was able to manually run Windows Update.  After attempting to install Virtual PC, manually running Windows Update fails. 

    NOTE: A year and a half ago, I set up the Virtual PC on a Windows 7 HP computer with no problem.  Also, I am able to manually run Windows Update on that computer.  All three computers are on the same domain - SBS 2003.

    I read the message that was posted on January 2, 2011 by Marcello Ioppolo and Noel D. Paton's responses.  I tried Noel's suggestions, and had the same results as Marcello - the validate link returned "Windows Validation Was Interrupted", and the results of the diag link were all "passed".

    I ran the MGADiag tool.  I read Noel's posting that there was a significant amount of data missing from Marcello's MGADiag report, so I compared the report with mine.  My report is the same.  I don't know what the term "bare metal install" means.  My computer consulting company has been unable to resolve this issue (at a cost of 3 times what the computer is worth).  Noel suggested that it might be a firewall issue, but since there is a Windows 7 with Virtual PC running and Windows Updating running successfully, I don't think it is a firewall issue.  Since it has been 2 months since Marcello posted the same issue, I'm hoping maybe someone has figured out a solution.

    Here is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-HFP2C-BG2J6-RH2KK
    Windows Product Key Hash: 82X1VEnz3j2JJ/MbkU9787OUl2g=
    Windows Product ID: 00371-851-0337285-85384
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE2


    The WAT error is a Time-Out one - which would imply that you either have a connection problem, or proxy/firewall problems.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, March 27, 2011 8:13 AM
    Moderator