Printing black boxes within adobe and word

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  I have a xp pc that had adobe 8 and office 2007 that when a pdf would print it would come out as a solid black page and when in word letterhead woud print black boxes instead if imbedded pictures in the document.  I have currently reinstalled the xerox copier drivers updated adobe to adobe pro 11 and office 2007 to 2011.  This only happens with 1 user.  Any insight on how I may resolve this issue my next step is to upgrade user to win 7.

  Thursday, June 6, 2013 6:27 PM