Answered by:
Product Key not moved with MS Office Standard 2007 from old hard drive to new hard drive; says product key I have is invalid but I have it in print

Question
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Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
Windows Product ID: 89578-OEM-7332157-00237
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {9F788B3B-CC47-49B1-AA9E-1B7895B08E8E}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9F788B3B-CC47-49B1-AA9E-1B7895B08E8E}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-1807422815-738861055-1700803671</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L305D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20090227000000.000000+000</Date></BIOS><HWID>A9333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500237-02-1033-6001.0000-1302009
Installation ID: 011084485405417663698340332661853241410765382194332431
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: RJ34F
License Status: LicensedHWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAeqg84i49sK4yy1T5EDMGpNRK8vTMSQ7XFlmsVn4oOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSINV TOSINV00
FACP TOSINV TOSINV00
HPET TOSINV TOSINV00
BOOT TOSINV TOSINV00
MCFG TOSINV TOSINV00
SLIC TOSINV TOSINV00
SSDT AMD PowerNowI used Disk Copy to move programs and files from a hard drive when my HP DV9700 crapped out due to known NVidia card issue and HP won't help me, so I bought a Toshiba and attempted to move all files, settings, programs, etc. to new laptop hard drive. Now the MS programs say my product key is not valid. I purchased the MS Office Standard 2007 version in July 2008 and it doesn't expire until March 2011 so I can't figure out why my product key isnt' working.
Do I need to uninstall the MS trial version software from my new Toshiba laptop so there is no conflict when launching an MS program?Saturday, August 15, 2009 5:02 PM
Answers
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Hello Karen,
Thanks for posting back to clear that up for us! It was kinda puzzling! :-)
Your plan to uninstall the Office Trial that came with your Toshiba before installing the full retail license you purchased and downloaded from the Microsoft site is a sound plan, and will serve to prevent potential conflicts.
Hopefully all will go smoothly, but if not, you know where to find us ;-) Good Luck!
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Tuesday, September 22, 2009 6:05 PM
Saturday, August 22, 2009 2:46 AM
All replies
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Hello Karen in Texas,
You do not want to just copy program files from an old computer to a new one--you will get best results by doing a regular full installation of the program on the new computer using the installation CD or the installation download file (as applicable).
If you have a genuine Office 2007 CD from which you want to install your already purchased copy of Office, then Yes, it is a great idea to first use Add or Remove programs to uninstall the existing trial installation of Office that came on the computer. This is the best way to avoid any potential conflicts.
By the way, you mentioned that your Office Standard 2007 "expires" in 2011. Could you be more specific about this? I am unaware of any retail license for Office that "expires" as you described it.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Proposed as answer by Darin Smith MS Monday, August 17, 2009 3:41 PM
- Edited by Dan at IT Associates Saturday, August 22, 2009 2:43 AM
Monday, August 17, 2009 2:57 PM -
Dan:
Thank you for the great explanation. I must have misunderstood the capabilities of Disk Copy. I purchased and downloaded MS Office Standard 2007 full license version from the MS website. I'll first uninstall the trial installation of Office that is loaded on my new Toshiba laptop.
As for the 'expires in 2011,' in my exasperated state of mind when troubleshooting the issue, having the product key not being accepted, etc., then finding this great forum and submitting my question I inadvertently copied down the expiration date that was listed on my invoice which is, of course, my credit card expiration date. <embarrassed>
KarenSaturday, August 22, 2009 12:50 AM -
Hello Karen,
Thanks for posting back to clear that up for us! It was kinda puzzling! :-)
Your plan to uninstall the Office Trial that came with your Toshiba before installing the full retail license you purchased and downloaded from the Microsoft site is a sound plan, and will serve to prevent potential conflicts.
Hopefully all will go smoothly, but if not, you know where to find us ;-) Good Luck!
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Tuesday, September 22, 2009 6:05 PM
Saturday, August 22, 2009 2:46 AM