Answered by:
Media Center Internet TV

Question
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When I upgraded from XP to Windows 7, I must have incorrectly entered the upgrade key. After 30 days a noticed popped up that said my version was not genuine. At that point Internet TV in Windows Media Center stopped downloading current content.
I entered the correct code and the notice about being a genuine copy of Windows went away but Internet TV still will not download current content.
My system also will not download and load SP1 properly. I am getting an error message.
My guess is that some of the system records still don't match and this is causing conflicts for my SP1 download and Internet TV content updating.
Any ideas on how I should resolve??
Scott
Wednesday, April 25, 2012 10:32 PM
Answers
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"Scott Miles" wrote in message news:1c0e4739-06e8-4d00-9e60-2a0cb909106e...Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-D6JG4-QDYRC-KFJ63
Windows Product Key Hash: jv8MxNmRT39Wre2tByiJEjMSEew=
Windows Product ID: 00371-OEM-9309446-38668
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
There appears to be no problem with WGA/MGA - I suggest that you repost your problem in the Windows 7 Answers forums for best advice.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Marilyn-Support EngineerMicrosoft Support, Moderator Thursday, April 26, 2012 3:57 PM
Thursday, April 26, 2012 9:31 AMModerator
All replies
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"Scott Miles" wrote in message news:00c82891-1140-4436-b564-0f40ac113d04...
When I upgraded from XP to Windows 7, I must have incorrectly entered the upgrade key. After 30 days a noticed popped up that said my version was not genuine. At that point Internet TV in Windows Media Center stopped downloading current content.
I entered the correct code and the notice about being a genuine copy of Windows went away but Internet TV still will not download current content.
My system also will not download and load SP1 properly. I am getting an error message.
My guess is that some of the system records still don't match and this is causing conflicts for my SP1 download and Internet TV content updating.
Any ideas on how I should resolve??
Scott
This doesn't sound like a WGA problem - but please post an MGADiag report before we try and direct you to a better forum, just in case....To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )Once saved, run the tool.Click on the Continue button, which will produce the report.To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.- **in your own thread**, pleasePlease also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, April 25, 2012 10:45 PMModerator -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-D6JG4-QDYRC-KFJ63
Windows Product Key Hash: jv8MxNmRT39Wre2tByiJEjMSEew=
Windows Product ID: 00371-OEM-9309446-38668
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {0B548F46-04A8-4D46-A5F3-10F63E7067CE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0B548F46-04A8-4D46-A5F3-10F63E7067CE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KFJ63</PKey><PID>00371-OEM-9309446-38668</PID><PIDType>8</PIDType><SID>S-1-5-21-1484621808-2379707009-2644956165</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 1500 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="4"/><Date>20080421000000.000000+000</Date></BIOS><HWID>CBBA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-094-438668-02-1033-7600.0000-1152012
Installation ID: 015766461313174560418376102073482392326112066522091042
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: KFJ63
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 4/25/2012 9:10:13 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:9:2012 06:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PAAAAAEABwABAAIAAAACAAAAAgABAAEAJJTMyiKfolAigi4JRoP8kFCjGu2GoRbfkLUQnqGoeEhkYEbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M08
FACP DELL M08
HPET DELL M08
BOOT DELL M08
MCFG DELL M08
SLIC DELL M08
SSDT PmRef CpuPm
- Edited by Scott Miles Thursday, April 26, 2012 3:36 AM deleted product code
Thursday, April 26, 2012 2:32 AM -
As Noel said
but do NOT quote the Key on the sticker!
Never post your product key on a public forum.
Thursday, April 26, 2012 2:41 AMAnswerer -
Sorry.. I deleted it from the post.
Scott
Thursday, April 26, 2012 3:39 AM -
"Scott Miles" wrote in message news:1c0e4739-06e8-4d00-9e60-2a0cb909106e...Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-D6JG4-QDYRC-KFJ63
Windows Product Key Hash: jv8MxNmRT39Wre2tByiJEjMSEew=
Windows Product ID: 00371-OEM-9309446-38668
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
There appears to be no problem with WGA/MGA - I suggest that you repost your problem in the Windows 7 Answers forums for best advice.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Marilyn-Support EngineerMicrosoft Support, Moderator Thursday, April 26, 2012 3:57 PM
Thursday, April 26, 2012 9:31 AMModerator -
Thanks Noel...Thursday, April 26, 2012 12:21 PM