Everytime I pulled up the software as MSWord, or MSExcel or any MSOffice. I got a message stating that this copy of office is not genuine. What does that mean? Please advise.

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  In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

  After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

  Thank you!

   

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  Carey Frisch

  • Marked as answer by Darin Smith MS Tuesday, April 27, 2010 10:11 PM

  Saturday, April 24, 2010 12:17 AM
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  Check the links below:

   

  http://support.microsoft.com/kb/949810

   

  http://support.microsoft.com/ph/9860#tab0

   

  http://support.microsoft.com/kb/919895

   

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  Ruchi Bisht

  Saturday, April 24, 2010 5:10 AM
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  Hello SherylDorsey,

  In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
  

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  Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97

  Saturday, April 24, 2010 2:24 PM
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  No reply.

  Issue assumed to be resolved.

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  Darin MS

  Tuesday, April 27, 2010 10:11 PM