Everytime I pulled up the software as MSWord, or MSExcel or any MSOffice. I got a message stating that this copy of office is not genuine. What does that mean? Please advise. RRS feed

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    • Moved by Maxwell JosephMicrosoft Support Saturday, April 24, 2010 10:38 AM moving to right forum (From:Installing, Upgrading, and Activating Microsoft Office Products)
    Friday, April 23, 2010 11:49 PM


  • In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!


    Carey Frisch
    Saturday, April 24, 2010 12:17 AM

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