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How to solve the "not genuine" Vista Home Premium issue? RRS feed

  • Question

  •  I have this laptop for a few years now and it never had any problems like this one, but today I turned it on and it says that the Windows copy is not genuine. I have read a few solutions and fixes, but as I saw a lot of people directing us to our own thread, here it is.

     --Here's my MGADiag report -

     Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-*****-*****
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {C255EBA5-7D73-4B56-9B6D-5D173C6312F0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C255EBA5-7D73-4B56-9B6D-5D173C6312F0}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2361415421-421622595-3043741271</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.06</Version><SMBIOSVersion major="2" minor="4"/><Date>20090603000000.000000+000</Date></BIOS><HWID>E7303507018400F8</HWID><UserLCID>0816</UserLCID><SystemLCID>0816</SystemLCID><TimeZone>Hora padrão de GMT(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>1F69DAE8C87AF75</Val><Hash>iapy6t8Pf7/Xt5RpwzF7ZCGQydI=</Hash><Pid>81607-954-9202886-64020</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versão do serviço de licenciamento de software: 6.0.6000.16509
    Nome: Windows(TM) Vista, HomePremium edition
    Descrição: Windows Operating System - Vista, OEM_SLP channel
    ID da Activação: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    ID da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID Expandido 89578-00146-321-500061-02-2070-6000.0000-3062009
    ID da Instalação: 016162339934832804782785981582349236072196976114221215
    URL de Certificado do Processador: http://go.microsoft.com/fwlink/?LinkId=57201
    URL de Certificado do Computador: http://go.microsoft.com/fwlink/?LinkId=57203
    URL da Licença de Utilização: http://go.microsoft.com/fwlink/?LinkId=57205
    URL de Certificado da Chave do Produto: http://go.microsoft.com/fwlink/?LinkId=57204
    Chave de Produto Parcial: WQD8Q
    Estado da Licença: Sem licença

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAgACAAAAAgABAAEAJJTuyTbodEh6f76cmp2N7/L0RNg0KmT3rFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm

     - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

     Thanks in advance if anyone reads it and tries to help. Much apreciated.


    • Edited by Anfer1313 Thursday, November 29, 2012 6:33 PM
    Thursday, November 29, 2012 6:32 PM

Answers

  •    Well, I followed their instructions again, the only diference this time was that I had a recdisc.exe there, but it was the one created when i tried this process the first time. All done properly and when I do run it, nothing happens. I think I'm going to try and get the laptop to factory state. Having it on like this is not only annoying but kind of dangerous. I don´t feel "protected", specialy after a full scan done and a few suspicious files found, and they weren't here when all this mess began. Lets hope the darn thing won't get messed with the product key again upon rebirth. Thanks for all your time and effort, Noel. If it wasn't for you, I would have probably thrown the laptop through the window a long time ago. I'll get back here after it's done just to let you know this evil OS is still alive and kicking.
    Wednesday, December 12, 2012 1:46 AM

All replies

  • The problem appears to be in the Licensing Store - please try the following.....

     

    Recreate the Licensing Store with the correct data.

     

    1) Open an Internet Browser window.

    2) Type: %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type: net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice. 

     

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).  

     

    Once complete, run another MGADiag report and post back with the results.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 29, 2012 7:32 PM
    Moderator
  •  Thank you for the help, Noel. I did what you sugested and it all seemed to work just fine on CMD.exe, after I restarted the laptop twice it started asking me for the Key. I have used the one under the laptop and it keeps saying that "it doesn't seem to be a Vista Key". Also, it has nothing to do with the key that appears on the MGADiag on top. It's completely diferent. Should they match? Anyways, here's the result... 

     Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-*****-*****
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {C255EBA5-7D73-4B56-9B6D-5D173C6312F0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C255EBA5-7D73-4B56-9B6D-5D173C6312F0}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2361415421-421622595-3043741271</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.06</Version><SMBIOSVersion major="2" minor="4"/><Date>20090603000000.000000+000</Date></BIOS><HWID>E7303507018400F8</HWID><UserLCID>0816</UserLCID><SystemLCID>0816</SystemLCID><TimeZone>Hora padrão de GMT(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>1F69DAE8C87AF75</Val><Hash>iapy6t8Pf7/Xt5RpwzF7ZCGQydI=</Hash><Pid>81607-954-9202886-64020</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versão do serviço de licenciamento de software: 6.0.6000.16509

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAgACAAAAAgABAAEAJJTuyTbodEh6f76cmp2N7/L0RNg0KmT3rFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm

    - - - - - - - - - - - - - - - - - - - - - - - - -- - - - - - -

    Thank you again for your time.


    • Edited by Anfer1313 Friday, November 30, 2012 11:31 AM
    Friday, November 30, 2012 11:30 AM
  • What EXACTLY is the wording on the COA sticker? (but do NOT post the Key!!)

    Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

     

    OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on  computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.

     

    COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.

    There appear to be more problems than were apparent in the first report.

    Please run a full CHKDSK and SFC scan....

     

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    CHKDSK C: /R

     

    and hit the Enter key.

    You will be told that the drive is locked,

    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

     

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

    then run the SFC.

     

    SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    SFC /SCANNOW

     

    and hit the Enter key

     

    Wait for the scan to finish - make a note of any error messages - and then reboot.

     

     

    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive (http://skydrive.live.com ) and post a link to it so that I can take a look.

     

    Post a new MGADiag report with details of any error messages encountered.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, November 30, 2012 12:58 PM
    Moderator
  •  Well, I'm afraid the sticker is a bit worn out. What I'll transcribe can be perfectly seen, but if there was a product reference or something above it, it's gone.

     ****-***-***-***                                                                      Proof of license

    ( bar code)                                                                                   Certificate of authenticity

    ( Product key)                                                                               Microsoft

                                                                                                         2005 Microsoft corporation

       That's pretty much it, except for a link to how to see if it's a pirate copy.

       I have done the CHKDSK and the SFC scan. Here is the link to the zip file-  http://sdrv.ms/VcNtnc

       And the new MGADiag...  

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {C255EBA5-7D73-4B56-9B6D-5D173C6312F0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C255EBA5-7D73-4B56-9B6D-5D173C6312F0}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2361415421-421622595-3043741271</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.06</Version><SMBIOSVersion major="2" minor="4"/><Date>20090603000000.000000+000</Date></BIOS><HWID>E7303507018400F8</HWID><UserLCID>0816</UserLCID><SystemLCID>0816</SystemLCID><TimeZone>Hora padrão de GMT(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>1F69DAE8C87AF75</Val><Hash>iapy6t8Pf7/Xt5RpwzF7ZCGQydI=</Hash><Pid>81607-954-9202886-64020</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versão do serviço de licenciamento de software: 6.0.6000.16509

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAgACAAAAAgABAAEAJJTuyTbodEh6f76cmp2N7/L0RNg0KmT3rFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm

       Again, thank you for your time. And I would like to know if you think we can manage to get my windows running normally again or am I better off just getting a new one?

                                      

    Saturday, December 1, 2012 6:19 PM
  • You sould be able at worst to do a System Recovery to get the machine back to its ex-factory state - see you manual for details.

    The SFC scan found a few problems - some of which it couldn't fix... It's not as bad as it may look in the box at the bottom f this post!

    Please download and save  the CheckSUR tool from http://support.microsoft.com/kb/947821

    (you'll need to look in the details for Method 2)

     

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.

    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file  - and an archive …\checksur.persist.log file

     

    Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post a link in your reply.

     

    Line 289373: 2012-12-01 14:28:32, Info CSI 0000017e [SR] Repairing 6 components Line 289374: 2012-12-01 14:28:32, Info CSI 0000017f [SR] Beginning Verify and Repair transaction Line 289377: 2012-12-01 14:28:32, Info CSI 00000181 [SR] Cannot repair member file [l:20{10}]"secdrv.sys" of Macrovision-Protection-SafeDisc, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 289380: 2012-12-01 14:28:32, Info CSI 00000183 [SR] Cannot repair member file [l:24{12}]"mshwkorr.dll" of Microsoft-Windows-IME-Korean-HWResource, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 289383: 2012-12-01 14:28:33, Info CSI 00000185 [SR] Cannot repair member file [l:22{11}]"mshwjpn.dll" of Microsoft-Windows-TabletPC-CoreInkRecognition.ja, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 289384: 2012-12-01 14:28:34, Info CSI 00000186 [SR] Repairing corrupted file [ml:520{260},l:84{42}]"\??\C:\Program Files\Common Files\Services"\[l:24{12}]"verisign.bmp" from store Line 289387: 2012-12-01 14:28:34, Info CSI 00000188 [SR] Cannot repair member file [l:20{10}]"secdrv.sys" of Macrovision-Protection-SafeDisc, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 289388: 2012-12-01 14:28:34, Info CSI 00000189 [SR] This component was referenced by [ml:38{19},l:36{18}]"Windows Foundation" Line 289393: 2012-12-01 14:28:34, Info CSI 0000018c [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\System32\drivers"\[l:20{10}]"secdrv.sys"; source file in store is also corrupted Line 289396: 2012-12-01 14:28:34, Info CSI 0000018e [SR]

    Cannot repair member file [l:24{12}]"mshwkorr.dll" of Microsoft-Windows-IME-Korean-HWResource, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 289397: 2012-12-01 14:28:34, Info CSI 0000018f [SR] This component was referenced by [ml:38{19},l:36{18}]"Windows Foundation" Line 289402: 2012-12-01 14:28:35, Info CSI 00000192 [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\ime\imekr8\applets"\[l:24{12}]"mshwkorr.dll"; source file in store is also corrupted Line 289405: 2012-12-01 14:28:35, Info CSI 00000194 [SR] Cannot repair member file [l:22{11}]"mshwjpn.dll" of Microsoft-Windows-TabletPC-CoreInkRecognition.ja, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch Line 289406: 2012-12-01 14:28:35, Info CSI 00000195 [SR] This component was referenced by [l:170{85}]"Microsoft-Windows-TabletPC-OC-Package~31bf3856ad364e35~x86~~6.0.6000.16386.TabletPCOC" Line 289411: 2012-12-01 14:28:35, Info CSI 00000198 [SR] Could not reproject corrupted file [ml:520{260},l:108{54}]"\??\C:\Program Files\Common Files\Microsoft Shared\Ink"\[l:22{11}]"mshwjpn.dll"; source file in store is also corrupted Line 289414: 2012-12-01 14:28:36, Info CSI 0000019a [SR] Repairing corrupted file [ml:520{260},l:56{28}]"\??\C:\Windows\Web\Wallpaper"\[l:18{9}]"img36.jpg" from store Line 289417: 2012-12-01 14:28:36, Info CSI 0000019c [SR] Repairing corrupted file [ml:520{260},l:56{28}]"\??\C:\Windows\Web\Wallpaper"\[l:18{9}]"img24.jpg" from store Line 289418: 2012-12-01 14:28:37, Info CSI 0000019d [SR] Repairing corrupted file [ml:520{260},l:82{41}]"\??\C:\Windows\System32\LogFiles\Firewall"\[l:20{10}]"mpssvc.dat" from store



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Saturday, December 1, 2012 6:36 PM
    Moderator
  •    Hi again. Here is the link to the zip - http://sdrv.ms/U9vCfW

       About that worst case scenario, if I do get it to the ex-factory state, it's bound to work properly? I mean, if all I can loose is a bunch of files I can easily get back, it kind of sounds not as bad as being offline for an undetermined amount of time. Or is there something I am overlooking about this?

    Sunday, December 2, 2012 1:13 PM
  • There's  a minor miracle!

    <quote>

    Summary:
    Seconds executed: 1854
     Found 1913 errors
     Fixed 1913 errors
      CSI Manifest Missing Total count: 4
      Fixed: CSI Manifest Missing.  Total count: 4
      CSI F Mark Missing Total count: 19
      Fixed: CSI F Mark Missing.  Total count: 19
      CSI SP File Not Yet Pre-Installed Total count: 19
      Fixed: CSI SP File Not Yet Pre-Installed.  Total count: 19
      CSI Store Directory Missing Total count: 1871
      Fixed: CSI Store Directory Missing.  Total count: 1871

     </quote>

    Please run another SFC scan and post the new CBS.log file and link.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, December 2, 2012 1:27 PM
    Moderator
  •     Well, a small miracle indeed. Let's hope that in between all that mess that got solved was the one I need. The SFC scan still reported having somethings it couldn't deal with. Here's the link - http://sdrv.ms/TEsHxp  

      

    Monday, December 3, 2012 1:14 PM
  • It got a few of the ones we needed anyhow :)

    Here's teh new list....

    2012-12-03 12:40:23, Info                  CSI    00000178 [SR] Repairing 3 components
    2012-12-03 12:40:23, Info                  CSI    00000179 [SR] Beginning Verify and Repair transaction
    2012-12-03 12:40:23, Info                  CSI    0000017a Hashes for file member \SystemRoot\WinSxS\x86_macrovision-protection-safedisc_31bf3856ad364e35_6.0.6000.16386_none_5b761551c05a7af8\secdrv.sys do not match actual file [l:20{10}]"secdrv.sys" :
      Found: {l:32 b:YKizIKt9OjKeYJEZhpBcLKGT6D5jeXbynHhnDcKHpqg=} Expected: {l:32 b:9yczppvG4aK7kddjL/NGPBJWP2D9zACizdZ/8g1HmVI=}
    2012-12-03 12:40:23, Info                  CSI    0000017b [SR] Cannot repair member file [l:20{10}]"secdrv.sys" of Macrovision-Protection-SafeDisc, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-12-03 12:40:23, Info                  CSI    0000017c Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-ime-korean-hwresource_31bf3856ad364e35_6.0.6000.16386_none_4e1eb5b4af3fbd40\mshwkorr.dll do not match actual file [l:24{12}]"mshwkorr.dll" :
      Found: {l:32 b:mXwhLcf7bo4bA9kKlVQo7Uh0EVHauoqKg/49KRYSVmo=} Expected: {l:32 b:1Mflo7eZZ8/xcd2iIMoMDdbI96RhCd2pRXFUsXrKjN0=}
    2012-12-03 12:40:23, Info                  CSI    0000017d [SR] Cannot repair member file [l:24{12}]"mshwkorr.dll" of Microsoft-Windows-IME-Korean-HWResource, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-12-03 12:40:23, Info                  CSI    0000017e Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-t..reinkrecognition.ja_31bf3856ad364e35_6.0.6000.16386_none_01b6a6b22f5e841b\mshwjpn.dll do not match actual file [l:22{11}]"mshwjpn.dll" :
      Found: {l:32 b:qryGu1kAONIJbIe7UegTNTgAsW+xmhy3OvlbMh1Buws=} Expected: {l:32 b:irK/nTaaJhvSl9VQ1D6mgx5FN4KXc5L1fZaLch2oZfU=}
    2012-12-03 12:40:23, Info                  CSI    0000017f [SR] Cannot repair member file [l:22{11}]"mshwjpn.dll" of Microsoft-Windows-TabletPC-CoreInkRecognition.ja, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-12-03 12:40:24, Info                  CSI    00000180 Hashes for file member \SystemRoot\WinSxS\x86_macrovision-protection-safedisc_31bf3856ad364e35_6.0.6000.16386_none_5b761551c05a7af8\secdrv.sys do not match actual file [l:20{10}]"secdrv.sys" :
      Found: {l:32 b:YKizIKt9OjKeYJEZhpBcLKGT6D5jeXbynHhnDcKHpqg=} Expected: {l:32 b:9yczppvG4aK7kddjL/NGPBJWP2D9zACizdZ/8g1HmVI=}
    2012-12-03 12:40:24, Info                  CSI    00000181 [SR] Cannot repair member file [l:20{10}]"secdrv.sys" of Macrovision-Protection-SafeDisc, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-12-03 12:40:24, Info                  CSI    00000182 [SR] This component was referenced by [ml:38{19},l:36{18}]"Windows Foundation"
    2012-12-03 12:40:24, Info                  CSI    00000183 Hashes for file member \??\C:\Windows\System32\drivers\secdrv.sys do not match actual file [l:20{10}]"secdrv.sys" :
      Found: {l:32 b:YKizIKt9OjKeYJEZhpBcLKGT6D5jeXbynHhnDcKHpqg=} Expected: {l:32 b:9yczppvG4aK7kddjL/NGPBJWP2D9zACizdZ/8g1HmVI=}
    2012-12-03 12:40:24, Info                  CSI    00000184 Hashes for file member \SystemRoot\WinSxS\x86_macrovision-protection-safedisc_31bf3856ad364e35_6.0.6000.16386_none_5b761551c05a7af8\secdrv.sys do not match actual file [l:20{10}]"secdrv.sys" :
      Found: {l:32 b:YKizIKt9OjKeYJEZhpBcLKGT6D5jeXbynHhnDcKHpqg=} Expected: {l:32 b:9yczppvG4aK7kddjL/NGPBJWP2D9zACizdZ/8g1HmVI=}
    2012-12-03 12:40:24, Info                  CSI    00000185 [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\System32\drivers"\[l:20{10}]"secdrv.sys"; source file in store is also corrupted
    2012-12-03 12:40:24, Info                  CSI    00000186 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-ime-korean-hwresource_31bf3856ad364e35_6.0.6000.16386_none_4e1eb5b4af3fbd40\mshwkorr.dll do not match actual file [l:24{12}]"mshwkorr.dll" :
      Found: {l:32 b:mXwhLcf7bo4bA9kKlVQo7Uh0EVHauoqKg/49KRYSVmo=} Expected: {l:32 b:1Mflo7eZZ8/xcd2iIMoMDdbI96RhCd2pRXFUsXrKjN0=}
    2012-12-03 12:40:24, Info                  CSI    00000187 [SR] Cannot repair member file [l:24{12}]"mshwkorr.dll" of Microsoft-Windows-IME-Korean-HWResource, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-12-03 12:40:24, Info                  CSI    00000188 [SR] This component was referenced by [ml:38{19},l:36{18}]"Windows Foundation"
    2012-12-03 12:40:25, Info                  CSI    00000189 Hashes for file member \??\C:\Windows\System32\ime\imekr8\applets\mshwkorr.dll do not match actual file [l:24{12}]"mshwkorr.dll" :
      Found: {l:32 b:mXwhLcf7bo4bA9kKlVQo7Uh0EVHauoqKg/49KRYSVmo=} Expected: {l:32 b:1Mflo7eZZ8/xcd2iIMoMDdbI96RhCd2pRXFUsXrKjN0=}
    2012-12-03 12:40:25, Info                  CSI    0000018a Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-ime-korean-hwresource_31bf3856ad364e35_6.0.6000.16386_none_4e1eb5b4af3fbd40\mshwkorr.dll do not match actual file [l:24{12}]"mshwkorr.dll" :
      Found: {l:32 b:mXwhLcf7bo4bA9kKlVQo7Uh0EVHauoqKg/49KRYSVmo=} Expected: {l:32 b:1Mflo7eZZ8/xcd2iIMoMDdbI96RhCd2pRXFUsXrKjN0=}
    2012-12-03 12:40:25, Info                  CSI    0000018b [SR] Could not reproject corrupted file [ml:520{260},l:84{42}]"\??\C:\Windows\System32\ime\imekr8\applets"\[l:24{12}]"mshwkorr.dll"; source file in store is also corrupted
    2012-12-03 12:40:25, Info                  CSI    0000018c Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-t..reinkrecognition.ja_31bf3856ad364e35_6.0.6000.16386_none_01b6a6b22f5e841b\mshwjpn.dll do not match actual file [l:22{11}]"mshwjpn.dll" :
      Found: {l:32 b:qryGu1kAONIJbIe7UegTNTgAsW+xmhy3OvlbMh1Buws=} Expected: {l:32 b:irK/nTaaJhvSl9VQ1D6mgx5FN4KXc5L1fZaLch2oZfU=}
    2012-12-03 12:40:25, Info                  CSI    0000018d [SR] Cannot repair member file [l:22{11}]"mshwjpn.dll" of Microsoft-Windows-TabletPC-CoreInkRecognition.ja, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2012-12-03 12:40:25, Info                  CSI    0000018e [SR] This component was referenced by [l:170{85}]"Microsoft-Windows-TabletPC-OC-Package~31bf3856ad364e35~x86~~6.0.6000.16386.TabletPCOC"
    2012-12-03 12:40:26, Info                  CSI    0000018f Hashes for file member \??\C:\Program Files\Common Files\Microsoft Shared\Ink\mshwjpn.dll do not match actual file [l:22{11}]"mshwjpn.dll" :
      Found: {l:32 b:qryGu1kAONIJbIe7UegTNTgAsW+xmhy3OvlbMh1Buws=} Expected: {l:32 b:irK/nTaaJhvSl9VQ1D6mgx5FN4KXc5L1fZaLch2oZfU=}
    2012-12-03 12:40:26, Info                  CSI    00000190 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-t..reinkrecognition.ja_31bf3856ad364e35_6.0.6000.16386_none_01b6a6b22f5e841b\mshwjpn.dll do not match actual file [l:22{11}]"mshwjpn.dll" :
      Found: {l:32 b:qryGu1kAONIJbIe7UegTNTgAsW+xmhy3OvlbMh1Buws=} Expected: {l:32 b:irK/nTaaJhvSl9VQ1D6mgx5FN4KXc5L1fZaLch2oZfU=}
    2012-12-03 12:40:26, Info                  CSI    00000191 [SR] Could not reproject corrupted file [ml:520{260},l:108{54}]"\??\C:\Program Files\Common Files\Microsoft Shared\Ink"\[l:22{11}]"mshwjpn.dll"; source file in store is also corrupted
    2012-12-03 12:40:27, Info                  CSI    00000192 Repair results created:


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, December 3, 2012 1:40 PM
    Moderator
  • So, how shall I proceed from here? Any other "repair tool" that might help? That "not genuine" message and the black wallpaper are starting to get on my nerves , I must admit. xD
    Monday, December 3, 2012 1:47 PM
  • ...sorry - forum problems....

    I'll carft a fix protocol this afternoon :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, December 3, 2012 1:50 PM
    Moderator
  • No worries and thank you again, Noel.
    Monday, December 3, 2012 1:56 PM
  • More problems, it seems that either I have a problem, or MS does.....

    here's the proper version .....

     

    I've uploaded a file - test.zip - to my SkyDrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    This should create a folder
    C:\test

    Close all windows (it would be a good idea to print these instructions!)
    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\test
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\test
    or
    DIR E:\test

     

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

     

    XCOPY <drive>:\test <drive>:\windows\winsxs /y /i /s /v /h

     

    run the command (it should take almost no time)and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

    Also run a new MGADiag report, and post the result.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, December 3, 2012 3:20 PM
    Moderator
  •    I don't see the test.zip in your skydrive. Is it the "WATfix"?
    Monday, December 3, 2012 4:23 PM
  • My fault - I put it in the wrong folder!

    try again, it should be there now.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, December 3, 2012 4:42 PM
    Moderator
  •    I might have a problem. When I tap f8, it sends me to the "safety mode" screen, but I see no option in any way similar to "repair my computer". My options ( Sorry about the lousy traslation, but as you probably know, it's not in english and it's not easy to translate the terms there to the english equivalents ) : 

    -safety mode

    -safety mode with net

    -safety mode with command line

    -activate reboot registry (creates ntbtlog.txt)

    -activate low resolution video (640x480)

    -last proper configuration (iniciates windows with last successful boot attempt)

    -directory services restore mode

    -(some mode I don't know how to translate that has something to do with windows kernel?)

    -shutdown auto-reboot on system failure

    -shutdown something that allows the loading of controlers with incorrect signatures

       And that's it. Sorry about the mess I just made in your brain, but I don't have a clue on the proper english designations for each of them.

    Monday, December 3, 2012 6:35 PM
  •    Apparently, if the option does not appear there it's because I don't have it. ><

       And I don't have any Vista Instalation dvd... The laptop came as it is. Do I have any option left but to get the system back to factory? And if so, am I not under the risk it still won't recognise the product key, and I'll be left with no OS?

    Monday, December 3, 2012 6:46 PM
  • Fear not, there are alternatives!

    create your own repair disk - http://www.vistax64.com/tutorials/141820-create-recovery-disc.html

    boot from that, and then follow the instructions in method 2 here - http://www.vistax64.com/tutorials/194765-system-recovery-options.html


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, December 3, 2012 7:13 PM
    Moderator
  •    As usual, I have ran into some troubles. First, I didn't had the recdisc.exe file under c:\windows\system32 that he mentions. So there was no "paste" to do with the extracted one he provides. Because of this, I think, the program doesn´t do anything when i double click it. I'm starting to think I should have been given an instalation disc and I wasn't.

       Second, along his method is a reference to using the "Vista instalation disc" when running the program, before being asked to insert the blank cd/dvd. I expect that this can be done from the hard drive instead, if the recovery system is pre-installed, but he makes no reference to it. Any advise from your wise mind? You keep giving me hope, but my laptop seems to be fighting it. xD

    Tuesday, December 4, 2012 4:34 PM
  • This is one of the reasons that Windows 7 is so much better than Vista :)

    I'll have to play and create a batch file to do the job - I'll get back to you within 24 hours (shout if I don't!)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, December 4, 2012 8:19 PM
    Moderator
  •    Sorry I'm giving you this much trouble. MS NEEDS to give you proper ...retribution for all you do around here. If it wasn't for guys like you, Windows would be much closer to death. -.-

       You're not the first one to tell me good things about 7, I need to start thinking of upgrading. But the price tag on it makes us common people wait for complete hard drive failure so we get a new Windows with a new machine. Thanks for all you're doing, I would have lost my mind around it if it wasn't for you.

    Tuesday, December 4, 2012 10:04 PM
  • Here's the routine for the 'patch'

    1) make sure that the earlier files are present in C:\test as in their instructions.

    2) Download the TEST2.zip file from the same location https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526

    3) Extract the content to your desktop - this should be a single file TEST2.CMD

    4) right-click on the file TEST2.CMD and select Run as Administrator.

    sit back and watch things happen - it will run an SFC /SCANNOW itself, so will take a few minutes at that point. Once complete the Command Prompt window will close, and a file Noel.txt will appear on your desktop - upload that to your SkyDrive, and post a link.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, December 4, 2012 11:31 PM
    Moderator
  •    Here it is, Noel. That was well under 24 hours. Thanks.
       http://sdrv.ms/QHo9J8
    • Edited by Anfer1313 Wednesday, December 5, 2012 3:50 PM
    Wednesday, December 5, 2012 3:49 PM
  • So far so good :)

    Please also upload the latest CBS.log file, and we'll see what happened.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, December 5, 2012 4:09 PM
    Moderator
  •    http://sdrv.ms/UnX23S

       There you go.

    Wednesday, December 5, 2012 4:44 PM
  • (thanks Chris!)

    Oh *bother*!!

    that didn't seem to work at all. :(

    This could simply be because you neglected to run in Admin mode, ot it could be because of some error of mine.

    I'll check it in the morning for details, and see what I can see (too much beer under the belt, currently!)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, December 5, 2012 8:55 PM
    Moderator
  •    Take your time, I can't even begin to imagine the amount of things you have to do on a daily basis. Just don't forget me in a dusty corner. xD
    Wednesday, December 5, 2012 10:23 PM
  • I think this will work - I've modified the file slightly, and the method......

    Here's the routine for the 'patch'

    1) make sure that the earlier files are present in C:\test as in their instructions.

    2) Download the TEST3.zip file from the same location https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526

    3) Extract the content to your desktop - this should be a single file TEST3.CMD

    4)  Reboot to Safe Mode

    5) right-click on the file TEST3.CMD and select Run as Administrator.

    sit back and watch things happen - it will run an SFC /SCANNOW itself, so will take a few minutes at that point. Once complete the Command Prompt window will close, and a file Noel2.txt will appear on your desktop - upload that to your SkyDrive, and post a link. (it's collecting a little more data than last time, so if something does go wrond we should see it).


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, December 6, 2012 2:56 PM
    Moderator
  •    http://sdrv.ms/WLXetH   Here it is. Fingers crossed.
    Thursday, December 6, 2012 5:08 PM
  • [What is it about Skdrive compressed shortcuts that the spam filter objects to??]

    I see what's happening now - there was also another C:\test folder that existed, and it is possibly causing problems.

    Please run yet another SFC /SCANNOW, and upload the result, and post the new link.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, December 6, 2012 7:32 PM
    Moderator
  • https://skydrive.live.com/redir?resid=912D2E8872C0BF43!116&authkey=!AEe-0KKmr6VNoiw   You just wanted the cbs.log, right? In all fairness, I have been "spamming" you with cbs logs. xD
    Friday, December 7, 2012 12:26 AM
  • Still not sorted :(

    I'll craft a completely new fix today - it'll take me a while :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, December 7, 2012 8:27 AM
    Moderator
  •    Well, I think I'll buy some flowers and prepare a romantic dinner with the laptop in between, to get it in the mood. And seriously, if we can´t go around this darn "not genuine" thing and getting it back to factory state will solve it, it's not a problem loosing the few files I have.
    Friday, December 7, 2012 7:31 PM
  • It's the challenge I enjoy! - problem is that I had a night on the town last night - still recovering :(

    First job in the morning - promise!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, December 7, 2012 7:42 PM
    Moderator
  • My ISP is really annoying me today - I've lost my post 3 times to disconnects. <grrrr>

    ...try again!

    Please download the two files 'anferab1.zip' and 'ANFERAB2.ZIP' from

     

    https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21526

    Extract BOTH to the Desktop

    right-click on the ANFERAB2.CMD file created, and click Run as Administrator

    This will create a new file on the desktop - Noel3.txt - please upload it when the Command Prompt window has closed.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, December 8, 2012 2:31 PM
    Moderator
  •    http://sdrv.ms/VUTKWY 

       Here it is and thank you for working on a weekend.  o.=

    Saturday, December 8, 2012 6:39 PM
  • For some reason we are unable to take control of the files at the outset

    This probably means that the controlling service is locking it out - but I'm not exactly sure which service it is .

    Please reboot to Safe Mode, and try running the same procedure there - we may have more luck.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, December 8, 2012 6:52 PM
    Moderator
  •    I have ran it as admin on Safe Mode, and not to discourage you, but I think I saw the same messages. Here it is.

       http://sdrv.ms/11ZgZU8

    Sunday, December 9, 2012 1:20 AM
  • Annoyed - not discouraged :)

    back later.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, December 9, 2012 9:00 AM
    Moderator
  • Let's go back to the option to create a recovery disk, and try again.

    You've downloaded and saved the recdisk_x86.zip file?

    Right-click on the file and select Extract all...

    Extract the file to your desktop.
    Now continue following the  instructions on the page.

    http://www.vistax64.com/tutorials/141820-create-recovery-disc.html

    from Step 1 number 7 onwards.
    If the recdisc.exe file doesn't already exist in  C:\Windows\system32 don't worry about it, just carry on with the instructions.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, December 9, 2012 11:55 AM
    Moderator
  •    Well, I followed their instructions again, the only diference this time was that I had a recdisc.exe there, but it was the one created when i tried this process the first time. All done properly and when I do run it, nothing happens. I think I'm going to try and get the laptop to factory state. Having it on like this is not only annoying but kind of dangerous. I don´t feel "protected", specialy after a full scan done and a few suspicious files found, and they weren't here when all this mess began. Lets hope the darn thing won't get messed with the product key again upon rebirth. Thanks for all your time and effort, Noel. If it wasn't for you, I would have probably thrown the laptop through the window a long time ago. I'll get back here after it's done just to let you know this evil OS is still alive and kicking.
    Wednesday, December 12, 2012 1:46 AM
  • Good Luck with it!

    Sorry we weren't able to fix it the 'easy way' :(


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, December 12, 2012 9:02 AM
    Moderator