locked
Enable Top Ribbon using javascript crm 2011 How? RRS feed

  • Question

  • Hello  experts,

    I am using polaris version CRM Online In chrome  and Firefox the top ribbon is disabled .I have no idea why it is like that.how can I enable that ribbon programatically can anyone suggest it is helpful

    Thanks and regards

    Muralikrishna

    Saturday, August 3, 2013 5:10 AM

All replies

  • Hi Murli,

    Are you getting this issue while viewing CRM form or everywhere. if you are getting this issue only on CRM form then I think some JavaScript error is causing this issue.  Can you please provide the screen shot?

    Please refer these blogs. 

    http://thinketg.com/dynamics-crm-2011-ru-12-blank-ribbon-issue-resolution/

    http://microxrm.blogspot.in/2013/01/crm-2011-ribbon-not-loading-in-mozilla.html

    Thanks!

    Kalim Khan

    • Proposed as answer by Kalim Khan Sunday, August 4, 2013 6:03 AM
    Saturday, August 3, 2013 7:42 AM
  • Try disabling or removing all JavaScript libraries from the form properties and then load the form again. If it works and the ribbon is enabled, then it is definitely an issue with JavaScript.
    • Proposed as answer by Roshan Mehta Saturday, August 3, 2013 8:13 PM
    Saturday, August 3, 2013 8:13 PM
  • Monday, August 5, 2013 4:48 AM