locked
Key doesn't work RRS feed

  • Question

  • Got a v. old Compaq Presario from a friend to give to another friend. Was full of old junk plus wanted to remove PII, so I dropped the hard drive and reinstalled windows. Before dropping I picked up the product key for Windows Home and Office (both installed from the factory). After reformatting the license key for Windows is not accepted. What went wrong? Here are the diagnostics:

    Diagnostic Report (1.9.0006.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT
    Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=
    Windows Product ID: 55277-OEM-2111907-00106
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {64293D64-09F5-4D8F-BC98-DB06D9E6010C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-231-1_025D1FF3-239-2_025D1FF3-259-3
    Resolution Status: Not Activated

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-231-1_025D1FF3-239-2_025D1FF3-259-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{64293D64-09F5-4D8F-BC98-DB06D9E6010C}</UGUID><Version>1.9.0006.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3PMFT</PKey><PID>55277-OEM-2111907-00106</PID><PIDType>2</PIDType><SID>S-1-5-21-1229272821-1682526488-839522115</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>PC135A-ABA SR1151NX NA430</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.04    </Version><SMBIOSVersion major="2" minor="3"/><Date>20040705000000.000000+000</Date></BIOS><HWID>6AA33F4701844053</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1051B:Compaq Computer Corporation|178D4:GENUINE C&C INC|1B5D7:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



     

    Friday, January 30, 2009 4:11 AM

Answers

All replies

  • Coblihaplease,

    Have you tried Telephonic Activation?


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, January 30, 2009 2:30 PM
  • Yes, I tried telephonic activation too -- I had to read in an extremely long series of numbers, then was told my license key was invalid. I tried it twice. No option to speak to a human to ask why, just told by a robot I was out of luck. 
    Friday, January 30, 2009 4:21 PM
  • Hello Coblihaplease,

    Please tell us about the Certificate of Authenticity (COA) for your copy of Windows XP.

    1. What edition/version of Windows XP is titled?

    ·         Home "The MGA results indicate you have Home OEM SLP installed."

    ·         Professional

    ·         Media Center

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key. 

    Not sure what to look for, see this page to reference your COA:

    http://www.microsoft.com/resources/howtotell/product.aspx?pID=2abf99cd-a5e4-469c-802e-55ca8ec542d5&cID=ea710cad-37b0-4975-bcd6-abfee19961df&method=oem&displaylang=en

     

    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, February 4, 2009 10:45 PM
    Friday, January 30, 2009 9:54 PM