Answered by:
Validation Error 0x80070426

Question
-
Diagnostic Report (1.9.0006.1):-----------------------------------------WGA Data-->Validation Status: GenuineValidation Code: 0Online Validation Code: 0x80070426Cached Validation Code: N/A, hr = 0x80070426Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8QWindows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=Windows Product ID: 89583-OEM-7332157-00061Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6001.2.00010300.1.0.003ID: {C79A6DE0-47CB-4696-8650-E8CE01209825}(1)Is Admin: YesTestCab: 0x0WGA Version: Registered, 1.9.9.1Signed By: MicrosoftProduct Name: Windows Vista (TM) Home PremiumArchitecture: 0x00000009Build lab: 6001.vistasp1_gdr.080917-1612TTS Error:Validation Diagnostic:Resolution Status: N/AWgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002WGA Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002WGATray.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{C79A6DE0-47CB-4696-8650-E8CE01209825}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3614705236-4101401445-326773106</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KJ382AA-A2L m9250f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.21 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080226000000.000000+000</Date></BIOS><HWID>33313507018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->Software Licensing service is not running.HWID Data-->HWID Hash Current: MgAAAAIAAAABAAEAAwABAAAAAgABAAEA6GHmP7hWk5fCImQ4IQ/ibPL0CMqG3KxWzDE=OEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20000OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC HPQOEM SLIC-CPCFACP HPQOEM SLIC-CPCHPET HPQOEM SLIC-CPCMCFG HPQOEM SLIC-CPCOEMB HPQOEM SLIC-CPCGSCI HPQOEM SLIC-CPCSLIC HPQOEM SLIC-CPCSSDT HPQOEM SLIC-CPCSunday, March 1, 2009 4:49 PM
Answers
-
Hello Quinn,
The problem is that your Vista's Software Licensing Service has stopped. Vista uses this service to check itself and confirm it is Genuine. When the service is stopped, Vista is unable to confirm it's own Genuine status and may show Genuine or Non-Genuine. The fact that the Service has stopped is also, most likely, the cause of other issues you may be experiencing (such as not having access to the Control Panel).
Normally this is not a big problem, since you can just restart the Service. However, we have seen a number of users that receive an error when they attempt to restart the Service. This indicates a more serious 'root cause' to the service having stopped.
What I would like you to do is to try to restart the service using the 'Service Restart' steps, below. If the service won't restart, you will receive an error. If you receive an error, post the exact error message in this thread.
Also tell me if you are using a 32 or 64bit version of Vista and if you have recently used any kind of 'Registry Cleaner' program (and if so, which one)
Service Restart steps:
If you have access to the Start button:
1) Click the Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvcIf you do not have access to the Start button:
1) Click the option that launches an Internet Browser
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: net start slsvc
Thank you,
Darin MS
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.- Marked as answer by Darin Smith MS Friday, March 6, 2009 11:17 PM
Monday, March 2, 2009 10:11 PM