locked
No Control Panel RRS feed

  • Question

  •  

    I seem to have lost the control panel function completely on my PC and I can't get OneCare to start virus protection.  I guess I picked up a virus somewhere prior to purchasing OneCare.  When OneCare tries to start Virus Protection an error says I don't have permission to start VP yet I have no Control Panel available anymore to try and fix it .Can someone tell me how to rectify this situation?  Thanks in advance.
    Friday, June 13, 2008 8:34 PM

Answers

  • I moved your post from the Off Topic folder that you posted to.

    Did your problem with Control Panel exist before you installed OneCare?

    If you had a virus or serious Windows issue before you installed OneCare, it may be wisest to either perform a System Restore to a time before the problem began or backup your data and perform a format and reinstall of Windows.

    You can also contact support to see if they can help resolve both problems without needing a reinstall of Windows or the System Restore.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Saturday, June 14, 2008 12:30 AM
    Moderator