Windows live onecare help RRS feed

  • Question

  • my ballon turn red and says urgent one care has encountered a promblem and might not be protecting this pc it says to resolve it go to help center how do i fix this?also i still have my subscription and im on windows vista
    Wednesday, August 19, 2009 1:51 AM


All replies

  • I suggest contacting support for help with this issue. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Wednesday, August 19, 2009 4:33 AM
  • Before contacting support, check the computer date, time, and time zone by right clicking the clock in the system tray and selecting adjust date and time. make sure that the month, day, year, hours, minutes, and time zone are correct for your location. After correcting that, reboot the PC and this may resolve the problem.
    If not, contact support per the link Jim provided.
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Wednesday, August 19, 2009 12:26 PM