Answered by:
Catroot Access denied

Question
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How to get change attrib of Catroot? Says "Access denied". I need to install updates.
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97
Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=
Windows Product ID: 89578-OEM-7332157-00211
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {4CBBA444-D4C7-42D6-AE04-8BA25248BC85}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.071023-1545
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4CBBA444-D4C7-42D6-AE04-8BA25248BC85}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89578-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-3720931198-3228676695-1802048640</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 5710 </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.50</Version><SMBIOSVersion major="2" minor="33"/><Date>20070717000000.000000+000</Date></BIOS><HWID>B3323507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>999AD5B76520A72</Val><Hash>U5xBKicQiCP3Hej7HaOOt6hdHIo=</Hash><Pid>81602-313-9248122-68715</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
- Changed type Stephen Holm Friday, September 19, 2008 11:58 PM Change to Question
- Changed type Stephen Holm Friday, September 19, 2008 11:58 PM Change to Question
Thursday, September 18, 2008 8:54 PM
Answers
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Hello,
Thank you for visiting the Microsoft Genuine Advantage Forum. The purpose of this forum is the support of Windows Genuine Advantage (WGA) program. Your question is off topic as well as outside my area of knowledge. I did some research and found the following Knowledge Base (KB) article "You cannot install some updates or programs" @ http://support.microsoft.com/kb/822798/en-us . I suggest posting your question to the Windows Vista discussion groups Forum newsgroups here:
http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx
If you should have other non-WGA questions please visit our other communities for helpful information here: http://www.microsoft.com/atwork/community.mspx . Thank you for visiting the forum.
Stephen Holm, MS
WGA Forum Manager
Stephen Holm- Marked as answer by Stephen Holm Friday, September 19, 2008 11:59 PM
Friday, September 19, 2008 11:54 PM