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Notification of Microsoft Office being not genuine RRS feed

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    For a number of weeks now I have received a pop-up stating that 'This copy of Microsoft Office is not genuine'. I purchased the computer and all the rest of the products 30 months ago from a reputable dealer, Media MKT in Cartegana, Spain. When I sign on, I receive a notice stating that this product is licensed to 'Alex. HC Data, (followed by the number) 54185-640-0000025-17075.' I am even receiving the offer to download Office Live updates, as recently as 22 October 2009. I have changed nothing since I purchased the system and yet after 30 month successful usage, find that I am no longer legal. Please explain. 
    • Moved by Carey FrischMVP Tuesday, November 3, 2009 2:19 PM Moved to relevant category (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Tuesday, November 3, 2009 2:09 PM

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    Darin MS
    Monday, November 9, 2009 8:52 PM

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    To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question.

    Thank you!

    Carey Frisch
    Tuesday, November 3, 2009 2:18 PM
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    Darin MS
    Monday, November 9, 2009 8:52 PM