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WGA problems RRS feed

  • Question

  • HI,  I bought a genuine product key for Win XP Pro SP2 through WGA, and got the key in an e-mail today. I installed it with no problems. Recently I had problems with other programm install (drivers uodating, etc...) and whe I restarted the machine, I needed to validate again the Windows XP. I push the OK button and I get a bluw sreen, totally hung.

     

    I try to restart insafe mode with system symbol, and we I execute the KeyUpdateTool_spa.exe I get the message that cnnot be in safe mode

     

    I`m in a loop...

     

    When I got the key, no CD was sent to me later.

    WHAT CAN I DO? I need help

     

    Thanks to all

    Bego

    Saturday, April 21, 2007 3:50 PM

Answers

  • Bego,

    You can borrow someone else's genuine full retail license CD, or wait until the WGA Kit comes in the mail.

    Saturday, April 21, 2007 5:34 PM

All replies

  • Bego,

    You can borrow someone else's genuine full retail license CD, or wait until the WGA Kit comes in the mail.

    Saturday, April 21, 2007 5:34 PM
  • I already installed it an it was working until at some moment when, I don't know why, the system asked for the activation again
    Sunday, April 22, 2007 11:40 PM
  • Hello Bego,

     

      I'm not completly sure what your problem is, but it appears that you need to Activate Windows. If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone". 

    The Activation Wizard displays the toll free number that you can dial.

    You can open the Windows Product Activation wizard by clicking Start, then Run, and type in "oobe/msoobe /a", then press the Enter key

     

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

     

    If this does not resolve your issue, please describe (in more detail) your issue.

     

    Thank you,

    Darin Smith

    MGA Forum Program Manager

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    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

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    Monday, April 23, 2007 11:46 PM
  • the thing is that I can only connect with command prompt and when I try
    to execute the program KeyUpdateTool, I can't. I cannot enter in an normal
    way because I get a meesage like: you need to activate your Windows.... and
    when I push OK, a blue window appears and stay there, blank, for ages

     

    When I got the key, I did the update already, months ago

    thanks for your reply

    Wednesday, May 2, 2007 4:43 PM