blocked product key on Digital River student key RRS feed

  • Question

  • EDIT: I got this fixed up this morning with the operator on the phone number that Darin MS posted in another thread here: http://social.microsoft.com/Forums/en/genuinewindows7/thread/765cb3c3-6052-40b2-9da9-26a8e128e0f5 . He verified the key was blocked, but agreed my install was legit when I let him do the remote access thing. So, he issued me a new product key and problem solved. He couldn't say why it was blocked, but if someone else has this same problem with the student keys it's probably worth a shot.

    Still curious if someone here might be able to explain what happened though. I saw in some other threads that MS people here can look it up and possibly tell me why it got blocked. I switched mobos a few months ago, but it reactivated fine back then.  Been all the same hardware since then. I do use Clonezilla to backup and restore bare metal image (really handy when working on overclock settings and causing too many bsod^), could that cause an activation problem? Other corruption from overclock kills some important file maybe? 


    I've had this copy since since feb 11 and now all of a sudden I'm getting key blocked message. 

    Any help or info about my error is appreciated.


    Diagnostic Report (1.9.0027.0):


    Windows Validation Data-->


    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-C8R96-RDD2K-VTYJT

    Windows Product Key Hash: dZAn8tPoSBTp/hvkkYrFJ106i08=

    Windows Product ID: 00371-153-9207467-85843

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {AA3DD55F-9719-479E-A23C-76DC5E215275}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A


    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{AA3DD55F-9719-479E-A23C-76DC5E215275}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VTYJT</PKey><PID>00371-153-9207467-85843</PID><PIDType>5</PIDType><SID>S-1-5-21-2604244502-3784960777-3677756816</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0606</Version><SMBIOSVersion major="2" minor="6"/><Date>20110627000000.000000+000</Date></BIOS><HWID>22A23E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->

    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00170-153-920746-01-1033-7601.0000-2462011

    Installation ID: 019581966546613030599475898101966860153642109773425860

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: VTYJT

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 9/3/2011 1:48:48 AM


    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 9:2:2011 23:24

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:



    HWID Data-->



    OEM Activation 1.0 Data-->



    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value









    • Edited by jthomas34 Saturday, September 3, 2011 7:05 PM
    Saturday, September 3, 2011 9:09 AM


  • Hello jthomas34,


    I'm glad you were able to resolve your issue. Thank you for taking the time to come back and telling us what did the trick.


    NOTE: I am not able to mark the first post in a thread as the Answer so I am going to mark this post (as the answer) instead.

    Darin MS
    Tuesday, September 6, 2011 9:37 PM