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windows xp genuine advantage validation problem

Question
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hi, i have windows xp computer, today when i started my computer it asked me to download genuine microsoft software so i did. now my wallpaper turned black and on the desktop its saying you may be a victim of counterfeiting. also saying this copy of windows did not pass genuine windows validation.
please help me..............
thank youWednesday, July 8, 2009 5:24 PM
Answers
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Hello Syed Ismail Ali,
Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2). VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired. Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.
As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for XP are Upgrade only licenses and cannot be used as the original license for the computer.
If you search the forum for the part of the Product Key that is shown by the utility, PY6BX-K24PJ-TWT6M, you will see that Product Key is very "popular" and has been reported on the computers of at least three dozen other posters.
This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
Also, your Office 2007 Enterprise installation is showing as nongenuine:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
Your installation of Office 2007 is that of Enterprise, which is only sold under a Volume Licensing Agreement and is not intended for use by individual consumers who did not get Office from being associated with a larger business, educational, or governmental institution. Furthermore, thi installation of Office was done with a pirated Product key made using a "keygen" pirating utility. If you purchased Office 2007 at retail from a seller or store, it's likely that you were sold counterfeit software. If this comes as a surprise to you, please go back to where you purchased the installed copy of Office and let them know that it is a counterfeit copy and that you would like a genuine copy or a refund.Next, please look on the computer or in the materials that came with your computer or your retail purchase of Windows to see if you have a Certificate of Authenticity (CoA). If you have one, tell us about the CoA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version or edition of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the full Product Key that may be printed on the CoA.
Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Friday, July 10, 2009 4:38 PM
Thursday, July 9, 2009 5:05 PM
All replies
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Hello Syed Ismail Ali,
In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the “Windows” tab, and click the "Copy" button then “Paste” the report into a reply message in this thread.
Thank you,
Darin MSWednesday, July 8, 2009 7:28 PM -
This is my diagnostic report..........thank you for helping.
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-PY6BX-K24PJ-TWT6M
Windows Product Key Hash: gBNdtaXuo+0yYWQ2vJRYtwUVPx0=
Windows Product ID: 55274-643-7213323-23504
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {7A6D04C0-FD9A-4FA3-9D86-9B3E6722171D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 8
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7A6D04C0-FD9A-4FA3-9D86-9B3E6722171D}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TWT6M</PKey><PID>55274-643-7213323-23504</PID><PIDType>1</PIDType><SID>S-1-5-21-1993962763-1606980848-2136905647</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20050715000000.000000+000</Date></BIOS><HWID>8ACB32D70184405D</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65064</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/AThursday, July 9, 2009 1:49 PM -
Hello Syed Ismail Ali,
Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2). VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired. Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.
As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers. Also, Volume Licenses for XP are Upgrade only licenses and cannot be used as the original license for the computer.
If you search the forum for the part of the Product Key that is shown by the utility, PY6BX-K24PJ-TWT6M, you will see that Product Key is very "popular" and has been reported on the computers of at least three dozen other posters.
This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
Also, your Office 2007 Enterprise installation is showing as nongenuine:
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
Your installation of Office 2007 is that of Enterprise, which is only sold under a Volume Licensing Agreement and is not intended for use by individual consumers who did not get Office from being associated with a larger business, educational, or governmental institution. Furthermore, thi installation of Office was done with a pirated Product key made using a "keygen" pirating utility. If you purchased Office 2007 at retail from a seller or store, it's likely that you were sold counterfeit software. If this comes as a surprise to you, please go back to where you purchased the installed copy of Office and let them know that it is a counterfeit copy and that you would like a genuine copy or a refund.Next, please look on the computer or in the materials that came with your computer or your retail purchase of Windows to see if you have a Certificate of Authenticity (CoA). If you have one, tell us about the CoA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version or edition of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the full Product Key that may be printed on the CoA.
Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Friday, July 10, 2009 4:38 PM
Thursday, July 9, 2009 5:05 PM -
hi Dan, thanks for the information. but i went to the store where i got the software from but they are not accepting the fact that this software was bought from his store because i dont have a receipt. it was bought a long time ago and i lost it. please tell me how to solve this problem or is there any other way to solve this problem right now. If you can please..........
Thank youTuesday, July 14, 2009 6:28 PM -
Hello Syed Ismail Ali,
Next, please look on the computer or in the materials that came with your computer or your retail purchase of Windows to see if you have a Certificate of Authenticity (CoA). If you have one, tell us about the CoA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version or edition of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering?
4. DO NOT post the full Product Key that may be printed on the CoA.
Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx
Also, please tell us if you received a CD with your purchase, if so, does it look like a genuine Microsoft CD? Visit this page http://www.microsoft.com/howtotell/default.aspx and look at the top display--when it displays "Is you media genuine?" click on it to see more info about checking your CD.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxpWednesday, July 15, 2009 1:52 PM