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BSOD during WHS backup RRS feed

  • Question

  • I get the BSOD (Bad Header Pool 0x00000019) when backing up the C: drive on one of my computers with WHS.  The other drives in this computer backup OK and other computers in my network backup OK.  I have no reported hardware conflicts - chkdsk and memtest report no problems; N360 virus and reg clean scans have clean runs.  The BSOD occurs during the initialization period of the backup before any actual progress starts.   I'm not too sure what to try next.....

    Thursday, December 31, 2009 8:42 AM

Answers

  • Finally found a fix that worked after reading about problems with Seagate's Acronis (which was installed and removed from my C: drive).  Go here for more details http://forum.acronis.com/forum/4481.  By the way, here is a longer version of the solution at the techspot forum http://www.techspot.com/vb/all/windows/t-94820-Volume-Shadow-Copy-Causing-STOP-0x00000019-Bad_Pool_Header.html 

    1. Go to windows Device Manager
    2. Click "view" and select "show hidden devices"
    3. Scroll down to "storage volumes"
    4. Click on the plus to expand.
    5. Click on each one listed and right click and uninstall. (you will get a message on some staying to reboot before it takes effect. Select no until you do them all.)
    6. Reboot.
    7. Wait till windows automatically reinstalls devices. Will prompt to reboot again.
    8 Reboot.
    Now it should work.

    Before I found this solutrion, to eliminate a motherboard / hardware problems, I installed an old clone with a fresh windows installation and confirmed that WHS could back up the C: drive - it did so I knew the BSOD was software related.  However, I didn't want to install 2.5 years worth of applications over a fresh xp installation so I kept digging and found this solution - yeah!!!
    • Marked as answer by m_p_m Thursday, January 7, 2010 6:04 AM
    Thursday, January 7, 2010 6:03 AM

All replies

  • I had a similar issue a couple of years ago. The only way I was able to cure it was to reformat and reinstall Win XP on the machine that was crashing. I was able to get by for a few days bu using AutoStart to restart the computer before the backup was to begin, but it only hid the problem. I know it's not real encouraging to hear about my saga, but a reformat cured it. I later upgraded (downgraded) to Vista and it continued to work without issue. I have since replaced the old computer and moved on to Windows 7.

    Cruise
    Friday, January 1, 2010 1:01 AM
  • Finally found a fix that worked after reading about problems with Seagate's Acronis (which was installed and removed from my C: drive).  Go here for more details http://forum.acronis.com/forum/4481.  By the way, here is a longer version of the solution at the techspot forum http://www.techspot.com/vb/all/windows/t-94820-Volume-Shadow-Copy-Causing-STOP-0x00000019-Bad_Pool_Header.html 

    1. Go to windows Device Manager
    2. Click "view" and select "show hidden devices"
    3. Scroll down to "storage volumes"
    4. Click on the plus to expand.
    5. Click on each one listed and right click and uninstall. (you will get a message on some staying to reboot before it takes effect. Select no until you do them all.)
    6. Reboot.
    7. Wait till windows automatically reinstalls devices. Will prompt to reboot again.
    8 Reboot.
    Now it should work.

    Before I found this solutrion, to eliminate a motherboard / hardware problems, I installed an old clone with a fresh windows installation and confirmed that WHS could back up the C: drive - it did so I knew the BSOD was software related.  However, I didn't want to install 2.5 years worth of applications over a fresh xp installation so I kept digging and found this solution - yeah!!!
    • Marked as answer by m_p_m Thursday, January 7, 2010 6:04 AM
    Thursday, January 7, 2010 6:03 AM