Sign in
Microsoft.com
United States (English)
Australia (English)
Brasil (Português)
Česko (Čeština)
Danmark (Dansk)
Deutschland (Deutsch)
España (Español)
France (Français)
Indonesia (Bahasa)
Italia (Italiano)
Magyarország (Magyar)
Nederland (Nederlands)
Polska (Polski)
România (Română)
Singapore (English)
Türkiye (Türkçe)
Россия (Русский)
ישראל (עברית)
المملكة العربية السعودية (العربية)
ไทย (ไทย)
대한민국 (한국어)
中国 (中文)
台灣 (中文)
日本 (日本語)
香港特別行政區 (中文)
Microsoft
Home
Ask a question
Quick access
Forums home
Browse forums users
FAQ
Search related threads
Remove From My Forums
Answered by:
Cannot install Windows Live OneCare
Archived Forums
>
Windows Live OneCare Install and Activate
Question
0
Sign in to vote
I continue to get error message 0020-80070643 even though I used the suggested fixes listed
Tuesday, March 17, 2009 6:40 PM
Answers
0
Sign in to vote
The 0020 error means the firewall component of One Care did not install correctly. If you are using Windows XP try this fix -
http://support.microsoft.com/kb/930162
If you are using Vista or if the KB article did not help see this article on troubleshooting installation issues -
http://support.microsoft.com/kb/943906
. If installation continues to fail please contact support. How to reach support -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim
Marked as answer by
Stephen Boots
MVP, Moderator
Tuesday, March 17, 2009 8:33 PM
Tuesday, March 17, 2009 6:49 PM
Moderator
© 2021 Microsoft Corporation. All rights reserved.
Terms of Use
|
Trademarks
|
Privacy Statement