When "Resolve Case" ribbon button is selected, a window opens that states an error has occurred. Upon checking the server log, the following message was found:
InnerException:
Error Type: System.NullReferenceException
Error Message: Object reference not set to an instance of an object.
Error Stack Trace:
at PicklistStatusControl.SetOptions() ilOffset = 0xCC
at CloseCasePage.ConfigureForm() ilOffset = 0x1C4
at AppUIPage.OnPreRender(EventArgs e) ilOffset = 0xD
at Control.PreRenderRecursiveInternal() ilOffset = 0x49
at Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) ilOffset = 0x698
Exception Data:
1: Key type: System.String, value: ASPIMPERSONATING
1: Value type: System.String, value:
Has anyone else experienced this issue, or know of a solution? I am running CRM 2011 rollup 13.
Thanks.
