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One Care Activation ( purchased on box) RRS feed

  • Question

  • I bought a OneCare for my son's and daughter's college laptops. They said they weren't able to install successfully on theirs so it never got activated, because they took advantage of the antivirus downloaded from their university server. Now, I'm trying to install it to my home desktop and could not complete installation because it would not take the product key as it has already been entered before. I've been getting message to reactivate it using the liveId used to install it.  I asked them what LiveId they used and they said they don't remember getting that far as registering the product key. How can I complete my install now as this is the first PC that OneCare will be used.
    Thanks!
    Wednesday, February 4, 2009 9:48 PM

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