locked
My computer is direct legal from the dealer, whats the problem? RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-H2QD2-V4DCP-X7QB8
    Windows Product Key Hash: MvKKFuoJKNIo4kxOa/fSwfVoEj0=
    Windows Product ID: 89578-OEM-7332157-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {3B779985-F0A2-4622-B385-9FB0AE34346A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.090803-2339
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3B779985-F0A2-4622-B385-9FB0AE34346A}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X7QB8</PKey><PID>89578-OEM-7332157-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2782486069-4038912610-2289756176</SID><SYSTEM><Manufacturer>Notebook        </Manufacturer><Model>MAM2100         </Model></SYSTEM><BIOS><Manufacturer>Insyde Software Corporation</Manufacturer><Version>M2.04 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070719000000.000000+000</Date></BIOS><HWID>B7313507018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>A9F7BAC8C73BDAC</Val><Hash>57j+Ul4RszXe93VJJP5TCfeEpM0=</Hash><Pid>89388-726-7037092-65943</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versie van Software Licensing-service: 6.0.6002.18005
    Naam: Windows(TM) Vista, HomePremium edition
    Beschrijving: Windows Operating System - Vista, OEM_SLP channel
    Activerings-id: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Toepassings-id: 55c92734-d682-4d71-983e-d6ec3f16059f
    Uitgebreide PID: 89578-00146-321-500102-02-1043-6000.0000-2622007
    Installatie-id: 211326682292268424200906015066789416403733261311689200
    URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=43473
    URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=43474
    URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=43476
    URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=43475
    Gedeeltelijke productcode: X7QB8
    Licentiestatus: licentie

    HWID Data-->
    HWID Hash Current: PAAAAAIABAABAAIAAgABAAAAAwABAAEAJJRSfoiu1f30BOT1UAJeP1T61AfU243v8vS+TQinrFZhdPr8

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE  APIC_000
      FACP   MEDION  MEDIONAG
      DBGP   INSYDE  DBGP_000
      BOOT   INSYDE  SYS_BOOT
      MCFG   INSYDE  MCFG_000
      SLIC   MEDION  MEDIONAG
      SSDT     

     

    • Moved by Carey FrischMVP Thursday, November 19, 2009 6:40 PM Moved to relevant category (From:Genuine Advantage Offers - Eligibility Issues Forum)
    Monday, November 16, 2009 9:39 PM

Answers

  • Hello djoera,

      Your computer's current installation of Office Enterprise 2007 is a Volume Licensing installation, and the installation was done with a now-blocked Volume Licensing Product Key (VLK).

      Blocked VLK means that the product key used to install Office Enterprise 2007 was, at one time, a genuine product key originally issued to a business, educational, or government entity.  However, in cooperation with the original keyholder, the key has been blocked by Microsoft from further use, and that could be for many reasons: it was leaked to the internet, lost, or stolen from the entity; the entity no longer has a valid VL agreement in effect with Microsoft; or Microsoft has noticed much more use of the key that the agreement allows for.

      If your use of this Volume Licensing edition of Office Enterprise 2007 is in association with an organization that has a Volume Licensing Agreement for this product, then please contact the IT support staff of the organization for further assistance.

      If not, There are a number of reason why your Office would be using a Pirated key. The three most common are:

    1) You may have bought the software from a unscrupulous seller who sold you pirated software.
      In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy

    or

    2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Office.  Instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.
      In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key

    or

    3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer, "for Free".  But in fact he/she installed a Pirated Copy.  It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.
      In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office, buy it from a trusted retailer or online store.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Friday, November 20, 2009 10:19 PM
    Friday, November 20, 2009 10:19 PM