In my inbox, in Outlook 2011 for Mac (with an exchange account if it makes any difference) I have 63 unread messages. The folder list shows Inbox (63). When I go into the inbox, I can clearly see that number of messages unread. The problem
is, the smart folder below for unread mail only shows 7!
When I add the Unread filter to the inbox, again I see only 7. When I sort the Inbox by status, the unread section of that sort shows the 63 that it should. I have cleared out the rules for the unread smart folder and recreated them - status
is unread, folder is inbox. Still 7 messages listed only.
OS is Mountain Lion, Mac office is fully updated and this function worked perfectly with a previous hosted exchange provider. Switched to Office 365 a few days ago and this issue remains.
Any clue how I can get this fixed? Thanks!
