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Should have validated but did not RRS feed

  • Question

  •  

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-42PH6-4MYDP-CDMJ4
    Windows Product Key Hash: ev7+MA+Y4T24KYTS66bn1FcuTLM=
    Windows Product ID: 89583-OEM-7318342-47310
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {01AC2BFB-F7D6-42E9-A5D4-5D74CF13B598}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-203-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_E2AD56EA-761-d003_E2AD56EA-762-0_E2AD56EA-134-80004005_B4D0AA8B-1065-80070057_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{01AC2BFB-F7D6-42E9-A5D4-5D74CF13B598}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CDMJ4</PKey><PID>89583-OEM-7318342-47310</PID><PIDType>3</PIDType><SID>S-1-5-21-2937270572-2558458080-2637601622</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1003   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081205000000.000000+000</Date></BIOS><HWID>61303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>9899F05D71DD70E</Val><Hash>mj05gkhNZTGEmv6Au1yRzqi6X+w=</Hash><Pid>81607-903-5739882-64599</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-183-447310-02-1033-6001.0000-0192009
    Installation ID: 006422161022304434527655684870495732574462447935794596
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: CDMJ4
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: PAAAAAIABAABAAEAAwACAAAAAgABAAEAonZsH0oKZB+MJmhlRryENLbgDrRqyFwf8vSaiOBFfDe+G+qC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   120508  APIC1233
      FACP   120508  FACP1233
      HPET   120508  OEMHPET
      MCFG   120508  OEMMCFG
      OEMB   120508  OEMB1233
      OSFR   120508  OEMOSFR
      SSDT   DpgPmm  CpuPm


     

    • Changed type JeniferA Wednesday, January 21, 2009 4:57 PM Eligibility question
    Monday, January 19, 2009 1:43 AM

Answers

  • Hi Ted,

    I have sent you an e-mail message. Please let me know if you do not receive it.

    Regards,

    Jenifer

    • Marked as answer by Carl-S Wednesday, January 28, 2009 5:33 PM
    • Unmarked as answer by Carl-S Wednesday, January 28, 2009 5:33 PM
    • Marked as answer by Carl-S Wednesday, January 28, 2009 5:33 PM
    Wednesday, January 28, 2009 5:15 PM

All replies

  • Dear poorboy44,
    Thank you for your interest in the Buy Local program. This program is available for machines purchased through US System Builders. Was your system purchased from a US System Builder?

    Thank you,
    Jenifer
    Wednesday, January 21, 2009 4:58 PM
  • Yes. Bought from Ibuypower.com and used the link on their webpage.

     

    Wednesday, January 21, 2009 11:16 PM
  • Dear poorboy44,
    Please create a support incident at  https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860, then post the incident ID here. I will then contact you directly.

    Thank you,
    Jenifer
    • Marked as answer by Carl-S Monday, January 26, 2009 4:19 PM
    • Unmarked as answer by JeniferA Monday, January 26, 2009 6:20 PM
    Thursday, January 22, 2009 5:35 PM
  • Jennifer,

     ID is 1091801540. I'm away from home until 4 Feb, but I'll be on e-mail. Thanks.

    Ted

    Monday, January 26, 2009 11:00 PM
  • Hi Ted,

    I have contacted Support to get some information and will be contacting you via e-mail soon.

    Thanks,

    Jenifer

    Tuesday, January 27, 2009 8:41 PM
  • Hi Ted,

    I have sent you an e-mail message. Please let me know if you do not receive it.

    Regards,

    Jenifer

    • Marked as answer by Carl-S Wednesday, January 28, 2009 5:33 PM
    • Unmarked as answer by Carl-S Wednesday, January 28, 2009 5:33 PM
    • Marked as answer by Carl-S Wednesday, January 28, 2009 5:33 PM
    Wednesday, January 28, 2009 5:15 PM