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This copy of windows is not genuine.You may a victim of software counterfeiting. RRS feed

  • Question

  • Hi, my son and i keep getting this message when we turn windows xp on.(This copy of windows is not genuine.You may be a victim of software counterfeiring.)
    My son plays on an online game called runescape which he cant access because of this problem.My question is, how do we fix this problem?
    Thursday, June 29, 2006 8:19 PM

Answers

  • Please follow this simple troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012 

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Thursday, June 29, 2006 9:31 PM
    Moderator