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I am told I do not have a genuine windows....here is my diagnostic report I already did. RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {22BAE490-D94D-43E8-8FC2-790D1650A191}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.111118-2330

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{22BAE490-D94D-43E8-8FC2-790D1650A191}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1215201033-4255207393-338020566</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090922000000.000000+000</Date></BIOS><HWID>E3643307018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-1172012

    Installation ID: 012486351423771942050105301325278211527141029203895922

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 3Q6C9

    License Status: Notification

    Notification Reason: 0xC004F059.

    Remaining Windows rearm count: 2

    Trusted time: 4/26/2012 4:13:51 PM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C533

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 4:26:2012 13:19

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEA6GHuyeAEEjd6f45a4sfgC34fsPZunEabRso=

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: no, invalid SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    HPQOEM                             SLIC-MPC

      FACP                                   HPQOEM                             SLIC-MPC

      HPET                                    HPQOEM                             SLIC-MPC

      BOOT                                  HPQOEM                             SLIC-MPC

      MCFG                                 HPQOEM                             SLIC-MPC

      ASF!                                     HPQOEM                             SLIC-MPC

      SLIC                                      HPQOEM                             SLIC-MPC

      SSDT                                    PmRef                  CpuPm

    Thursday, April 26, 2012 8:44 PM

Answers

  • OEM SLP copies of Windows like yours need to link with the SLIC table in the BIOS in order to remain activated. 

    BIOS valid for OA 2.0: no, invalid SLIC table

    However, Windows is not seeing the table.  The manufacturer has provided a back up product key for when this fails.  Find the COA sticker affixed to the bottom of your computer or in the battery compartment.  Copy the product key.  Click Start, type "slui.exe 3" and hit Enter.  Follow the instructions.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Thursday, April 26, 2012 8:50 PM
    Answerer

All replies

  • OEM SLP copies of Windows like yours need to link with the SLIC table in the BIOS in order to remain activated. 

    BIOS valid for OA 2.0: no, invalid SLIC table

    However, Windows is not seeing the table.  The manufacturer has provided a back up product key for when this fails.  Find the COA sticker affixed to the bottom of your computer or in the battery compartment.  Copy the product key.  Click Start, type "slui.exe 3" and hit Enter.  Follow the instructions.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Thursday, April 26, 2012 8:50 PM
    Answerer
  • My problem is that the numbers are worn off and I can't get them all clearly. However, they are not the numbers that are in this report. I downloaded something called key finder and it gives me a set of numbers (that matches the product key on this report) and every time I try to run them, it quits in the middle and says it has a problem. So, I don't know how to get the accurate "rubbed off" numbers on the back of my computer. And, why won't it accept the product key number that is on this report?

    Saturday, April 28, 2012 3:19 PM
  • You cannot use the product key in the report because it is the manufacturer's embedded key and cannot be used to activate manually.  You will have to use the one on the sticker.  Use a magnifying glass and a strong light to read it.  When you get it save it someplace safe.  There is no other record of it.  If you cannot recover it you will need to order the manufacturer's recovery disks and restore the computer to factory condition.  That will mean reinstalling your software and data.  If you have a recovery partition you can use that instead.  See the manufacturer's website for instructions.  See if you can puzzle out the key on the sticker.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.


    Saturday, April 28, 2012 4:04 PM
    Answerer
  • I am putting in what is on the sticker and it goes half way through the verification and then stops. This is really annoying.
    Saturday, April 28, 2012 4:48 PM
  • Is there an error message?

    You might try putting the computer into Clean Startup mode.  If a third party program or service is interferring that would disable it.  Then try activating again.

    http://support.microsoft.com/kb/331796

    The KB article includes an easy tool.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Saturday, April 28, 2012 5:12 PM
    Answerer