Answered by:
WGA Validation Problems

Question
-
A few days ago my Toshiba laptop started playing up and saying something about the activation and some error code I can't remember. I did a system restore and it's coming up with a a new error (0x80070426). I ran the MGA and these were my results... please help, someone!
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
Windows Product ID: 89578-OEM-7332157-00237
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {FFDD7F31-90AE-4793-80D4-4A65668304E9}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090805-0102
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Small Business 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: {FFDD7F31-90AE-4793-80D4-4A65668304E9}1.9.0011.06.0.6001.2.00010300.1.0.003x32*****-*****-*****-*****-RJ34F89578-OEM-7332157-002372S-1-5-21-1334253581-1363300566-3124230008TOSHIBASatellite A300TOSHIBAV2.30 20080318000000.000000+00066313507018400FA0C090409GMT Standard Time(GMT+00:00)03TOSQCITOSQCI00100100Microsoft Office Small Business 2007129059518F5F58710foT0Kqqw6T6cFj/pN5Y0N/1J5dY=81606-904-9244063-642181 Spsys.log Content: 0x80070002 Licensing Data--> Software Licensing service is not running. HWID Data--> HWID Hash Current: OgAAAAEAAwABAAIAAgABAAAABAABAAEAJJSgOtS/YuyggEaDMJhk3ILPprDy9DxkVnuIfqxWBroqhQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20000 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC PTLTD APIC FACP TOSQCI TOSQCI00 HPET TOSQCI TOSQCI00 BOOT PTLTD $SBFTBL$ MCFG TOSQCI TOSQCI00 SLIC TOSQCI TOSQCI00 SSDT SataRe SataAhci SSDT SataRe SataAhci SSDT SataRe SataAhci SSDT SataRe SataAhci
PS: The computer is licensed to my dad - Anthony Quick. I'm his 13 year old son - Jonathon Qiuck.
EDIT: Fixed :P, if anyone else has the same problem then follow these steps:"1) Open an Internet Browser
2) Type %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Reboot Twice
12) You will likely be asked to enter a Product Key. Use th one found on the sticker on the side or bottom of the computer"
Thursday, November 26, 2009 9:43 PM
Answers
-
Can't mark the first post in a thread as "Answered" so making a 2nd post so I can mark it as Answered.
Jonquick96: thank you for taking the time to come back and tell us what fixed your issue!
Darin MS- Marked as answer by Darin Smith MS Monday, November 30, 2009 11:24 PM
Monday, November 30, 2009 11:22 PM