Product Key incorrect error message. RRS feed

  • Question

  • I purchased a new laptop with Microsoft 7 home premium already installed. When I start Microsoft Word it asks me for a products key, which I provided. I get the "product key incorrect" message, which is the product key provided by Microsoft. HELP!! When I call on line support I get a recording telling me what key to press for my microsoft product, etc, then an offer of paid assistance. I've paid enough. I just want to be able to enter the product key provided by Microsoft without getting and error message. But since I did get an error message how can I resolve this once and for all??? 
    Sunday, February 14, 2010 4:41 PM