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MICROSOFT WORD WON'T VALIDATE!!! RRS feed

  • Question

  • I'M REALLY FRUSTRATED PLEASE HELP ME, HERE IS MY DIAGNOSTICS CODE THINGY. please help me someone.

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    Windows Product ID: 89572-OEM-7332166-00096
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {4EE9E627-BCF7-44A6-BA90-CFBBAD872E4B}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    Grace Flag: 0x0
    Commit: N/A, hr = 0xc004f012
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0xc004f012
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-514-80004005_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4EE9E627-BCF7-44A6-BA90-CFBBAD872E4B}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-3923308188-2996310806-1092455407</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1501 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>2.6.1    </Version><SMBIOSVersion major="2" minor="4"/><Date>20060823000000.000000+000</Date></BIOS><HWID>AD323507018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57112</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Thx.

    Saturday, October 27, 2007 7:52 PM

Answers

  • Your MGA report reveals the following issue:

     

    LegitResult>114>Microsoft Office Professional Edition

    Office Status: 114 Blocked VLK 2

     

    This means you have a non-genuine copy of Microsoft Office installed using a "blocked" volume license product key.  Volume licensing is only available to companies or large business enterprises and not individuals. The product keys were blocked because the original license holder reported the product keys as lost or stolen to Microsoft Corporation.

     

    As for your non-genuine Microsoft Office installation, please visit http://www.microsoft.com/genuine/ and click on Validate Office.  When validation fails, follow the prompts for more information on obtaining  a "genuine" Microsoft Office product.

     


    Sunday, October 28, 2007 11:41 PM