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a victim of software counterfeiting RRS feed

  • Question

  • please guide me how to resolve my problem...tnx
    Monday, October 18, 2010 5:34 AM

Answers

  • To help us analyze and troubleshoot a   non-genuine notification  issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    Once you run the tool, click on the   Continue   button, then click on the  Copy  button and  Paste  the report into your post, along with your question. 

    Thank you!


    Carey Frisch
    Monday, October 18, 2010 7:30 AM
    Moderator

All replies

  • To help us analyze and troubleshoot a   non-genuine notification  issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    Once you run the tool, click on the   Continue   button, then click on the  Copy  button and  Paste  the report into your post, along with your question. 

    Thank you!


    Carey Frisch
    Monday, October 18, 2010 7:30 AM
    Moderator
  • Hi,

    I don't know how to resolve this problem with the key.  I am not able to supply the key on the case of my machine.  I think a virus wiped out my valid key.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
    Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
    Windows Product ID: 55274-640-0000356-23856
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: {56120002-B785-4D5A-A454-40A6269BF2C6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Unknown. No Setting Found.
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{56120002-B785-4D5A-A454-40A6269BF2C6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2B7Q8</PKey><PID>55274-640-0000356-23856</PID><PIDType>1</PIDType><SID>S-1-5-21-220523388-1060284298-725345543</SID><SYSTEM><Manufacturer>HP Pavilion 04</Manufacturer><Model>P5269A-ABA 7955</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>3.05</Version><SMBIOSVersion major="2" minor="3"/><Date>20010828******.******+***</Date></BIOS><HWID>B28133E70184C04A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 18480:ASUSTeK Computer Inc|12F12:Compaq Computer Corporation|12F12:Compaq Computer Corporation|12F58:GENUINE C&C INC|12F12:Hewlett-Packard Company|12E83:Hewlett-Packard Company|1785A:Positivo Informatica Ltda
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Friday, October 22, 2010 7:24 PM
  • Alan:

    Although the posts may be similar, please create your own thread so that we may better assist you.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    Friday, October 22, 2010 9:07 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Monday, October 25, 2010 10:40 PM