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Windows 7 non genuine RRS feed

  • Question

  • This morning one of my desktops is reporting that it's copy of Windows 7 is not genuine. I tried reactivating but got a message that the key was "blocked from use".

    Windows 7 was installed on this computer on or about 12/5 and activated with no problem. I checked the event log and this morning is the first time that it shows an error related to genuine advantage.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-V4QJB-YD7FY-DP926
    Windows Product Key Hash: u7a9AmFrqEa4mSJ4QPSN1douooU=
    Windows Product ID: 00371-220-2968622-06309
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {F6A3FA06-2D44-4EC0-9495-A9368657C637}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F6A3FA06-2D44-4EC0-9495-A9368657C637}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DP926</PKey><PID>00371-220-2968622-06309</PID><PIDType>5</PIDType><SID>S-1-5-21-1501833024-798581865-3304778689</SID><SYSTEM><Manufacturer>Compaq</Manufacturer><Model>Evo D510 CMT</Model></SYSTEM><BIOS><Manufacturer>Compaq</Manufacturer><Version>686O2 v2.14</Version><SMBIOSVersion major="2" minor="3"/><Date>20020815000000.000000+000</Date></BIOS><HWID>01FD3A07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00212-220-296862-00-1033-7601.0000-0622014
    Installation ID: 015792767326649345632744697131047574346116570935645385
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DP926
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 3/3/2014 8:25:19 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:3:2014 07:46
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAIAAAACAAAAAQABAAEAJJScH3Z/NjGIySJOznAQMWI9fA0cAOJn

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC COMPAQ BROOKDG 
      FACP COMPAQ BROOKDG 
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT
      SSDT COMPAQ PROJECT

    Monday, March 3, 2014 1:43 PM

Answers

  • The -220- portion of your Product Key indicates that it is a Not-For-Resale MSDN version.  

    In order to get an MSDN subscription, you need to sign agreements with Microsoft.  Then they allow you access to keys that are to be used ONLY for the purpose for which they were intended.  When those keys are leaked and "activated" enough times, Microsoft will ban them from further use.  That might take over a year before a particular one is banned.  But the effect is the same - the counterfeit installation is then flagged as non-genuine.

    For more information see the following thread:

    http://social.microsoft.com/Forums/en-US/a2444f34-0aff-4f29-a8ac-67e28b0c0285/blocked-product-keys?forum=genuinewindows7

    If you are not an MSDN subscriber, you will need to purchase a genuine copy of Windows 7, reformat and reinstall.  Be sure to backup your data first.  If this is the case, contact the seller and demand an immediate refund.  Do NOT accept an offer of an alternate key!

    You did mention "one of your desktops".  Do you have an MSDN Volume license?


    Please do not read this sentence. Please ignore the previous sentence.

    Monday, March 3, 2014 6:31 PM

All replies

  • The -220- portion of your Product Key indicates that it is a Not-For-Resale MSDN version.  

    In order to get an MSDN subscription, you need to sign agreements with Microsoft.  Then they allow you access to keys that are to be used ONLY for the purpose for which they were intended.  When those keys are leaked and "activated" enough times, Microsoft will ban them from further use.  That might take over a year before a particular one is banned.  But the effect is the same - the counterfeit installation is then flagged as non-genuine.

    For more information see the following thread:

    http://social.microsoft.com/Forums/en-US/a2444f34-0aff-4f29-a8ac-67e28b0c0285/blocked-product-keys?forum=genuinewindows7

    If you are not an MSDN subscriber, you will need to purchase a genuine copy of Windows 7, reformat and reinstall.  Be sure to backup your data first.  If this is the case, contact the seller and demand an immediate refund.  Do NOT accept an offer of an alternate key!

    You did mention "one of your desktops".  Do you have an MSDN Volume license?


    Please do not read this sentence. Please ignore the previous sentence.

    Monday, March 3, 2014 6:31 PM
  • If you do not have a current MSDN Subscription that entitles you to use a MSDN Subscription Windows 7 Professional product key in a non-production environment, you will need to purchase a conventional Windows 7 Professional license and then proceed to update the Windows 7 product key.

    Carey Frisch

    Monday, March 3, 2014 6:40 PM
    Moderator
  • No I don't have an MSDN Volume license. I am a small shop, with around 25 desktops, I'm on a push to get the XP desktops switched over to 7.

    Is the product id changed by the product key when it is activated? I know I installed this computer with a disc from the same boxed retail Windows 7 Professional that I have used on several other computers. Those other computers have either -177- or -178-. So is it the key that sets the product id? Just confused, I install from the same disc so that if I am sold a copy with a bad key the legit disc wouldn't accept it. From this I'm guessing that that doesn't help.

    Monday, March 3, 2014 7:31 PM
  • What was the source of the boxed Retail set?  Did you purchase it from a known reputable source?

    Please do not read this sentence. Please ignore the previous sentence.

    Monday, March 3, 2014 7:54 PM
  • Amazon. It is the plastic box with rounded upper right corner embossed with Microsoft on the lower right. Sealed with intact COA. I've used the disc in it to install several computers which as I said show -177- or -178- for their product ids. The original computer installed with that boxed copy hasn't had a problem.

    So does the product key dictate what the product id is?

    Monday, March 3, 2014 9:16 PM
  • I am not 100% positive how they relate but I believe that yes, the Prod Key helps to create the Prod ID.  One thing is certain though is that the 220 range of Product ID is reserved for MSDN use only.  If you do not have an MSDN license and were sold this install as a true Retail, then it is counterfeit.  I would contact the Amazon seller and try to get a refund.  Also do not accept any offer of a replacement Product Key.

    Please do not read this sentence. Please ignore the previous sentence.

    Monday, March 3, 2014 9:47 PM