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Vista not installing / starting up RRS feed

  • Question

  • HD in my HP Pavillion desktop crashed and was unrecoverable.  Purchased new HD and reinstalled Recovery Disks.  get error message:

    "Windows could not complete the installation.  To install Windows on this computer, restart the installation"

    I press "OK" and it reboots to same error window.  It will not complete no matter how many time I press OK and it reboots.

    Did a SHIFT F10 to invoke cmd window and ran "MGADiag" from USB.  It completes but when I press the COPY button, get following error:

    "Failed to create output files, hr = 0x800706ba, Please contact support.

    Then ran "services.msc" and found only the following processes running:

    Cryptographic Services, DCOM Server Process Launcher, Multimedia Class Scheduler, Plug and Play, Remote Procedure Call (RPC), Windows Audio, Windows Audio Endpoint Builder, Windows Management Instrumentation.

    No other processes are running, note Software Licensing not running.  Manually start up 56 processes marked as Auto.

    Repeat "MGADiag" and COPY and got the following report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-42JBW-3H4M6-FBD3G
    Windows Product Key Hash: QVh3isPr4Tm3QlbEjsNHk9oo4a8=
    Windows Product ID: 89583-OEM-7354574-25438
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {38101067-C229-40B5-A78E-3C7D4817355D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: 
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\Spldr.sys[6.0.6001.16606], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\ci.dll[6.0.6001.18000], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\version.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\psapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netrap.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\wininet.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\iertutil.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\urlmon.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\propsys.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\advpack.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msrating.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ieframe.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mshtml.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\imgutil.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ieui.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\query.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{38101067-C229-40B5-A78E-3C7D4817355D}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FBD3G</PKey><PID>89583-OEM-7354574-25438</PID><PIDType>3</PIDType><SID>S-1-5-21-3717633735-2133296735-3254214875</SID><SYSTEM/><BIOS/><HWID>DA353707018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Error 0x8004100A occurred in connecting to the processor on server ..

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: LAAAAAEAAAABAAEAAgABAAAAAQABAAEA6GHWgGIf6maw9OJs8vQIymL9zDE=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-CPC
      FACP HPQOEM SLIC-CPC
      HPET HPQOEM SLIC-CPC
      MCFG HPQOEM SLIC-CPC
      OEMB HPQOEM SLIC-CPC
      GSCI HPQOEM SLIC-CPC
      SLIC HPQOEM SLIC-CPC
      SSDT HPQOEM SLIC-CPC

    Saturday, April 5, 2014 9:32 PM

Answers

  • Unfortunately, it appears you have significant system file corruption occurring which may be due to a bad installation or a bad recovery disc.  I would suggest forgetting about installing Windows Vista and purchase a genuine edition of Windows 7 and perform a "clean install".

    Carey Frisch

    Sunday, April 6, 2014 5:10 AM
    Moderator
  • I'd see if you can order a new set of Recovery disks for you machine from the manufacturer - it's going to be a LOT cheaper than purchasing a new Windows license!

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, April 6, 2014 9:04 AM
    Moderator

All replies

  • Unfortunately, it appears you have significant system file corruption occurring which may be due to a bad installation or a bad recovery disc.  I would suggest forgetting about installing Windows Vista and purchase a genuine edition of Windows 7 and perform a "clean install".

    Carey Frisch

    Sunday, April 6, 2014 5:10 AM
    Moderator
  • I'd see if you can order a new set of Recovery disks for you machine from the manufacturer - it's going to be a LOT cheaper than purchasing a new Windows license!

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, April 6, 2014 9:04 AM
    Moderator
  • I appreciate your reply Carey.  Your answer appears to be "You purchased and are in possession of a valid Vista license but because you are having technical problems you should purchase a valid Windows 7 license and start from scratch."  I'm sure you can understand why that solution is less than ideal.

    If it was my intent to start from scratch, could I not simply borrow a Vista installation disk from a friend and with my valid Vista product code do a clean install of Vista?

    • Edited by MattsMomRB Sunday, April 6, 2014 7:06 PM
    Sunday, April 6, 2014 6:34 PM
  • Much appreciated Noel.  Please excuse my ignorance but in the hope that I may educate myself or others I'll ask anyway, is it significant that the files are marked as "6.0.6001.18000" and my Vista license is "6.0.6001.2.00010300.1.0.003"?  When you say "corrupt", why is it that I can run "Slsvc" just fine manually?

    • Edited by MattsMomRB Sunday, April 6, 2014 6:42 PM
    Sunday, April 6, 2014 6:39 PM
  • There is a world of difference between running a file, and the service functioning properly. If a file itself is corrupt, then it may well not run (although it's quite possible that it would appear to). If the service settings or other dlls are corrupt, then the file may run - but be unable to perform any of the service's tasks which it was supposed to. Or the file itself may not be able to run, so the service couldn't start, and thus cause other problems.

    6.0.6001.18000 - this is the base version and edition of Windows, and indicates that you have Service Pack 1 (6001) installed (but not Service Pack 2 - 6002)

    6.0.6001.2.00010300.1.0.003 - Again, this indicates Service Pack 1 (6001) and gives a little details about the source of the pack (I think!) I have to admit to not being that interested once we get beyond the ...6001 level of detail, unless I have to delve for something :)

    About your current recovery disks... were these originals provided by HP , or did you burn them from software on the machine - or what?


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, April 6, 2014 7:19 PM
    Moderator

  • About your current recovery disks... were these originals provided by HP , or did you burn them from software on the machine - or what?


    Noel Paton | Nil Carborundum Illegitemi

    When I purchased the HP system in 2009 there was a recovery partition on the HD in addition to the normal C:\ boot partition.  This would be the preferred recovery mechanism if the normal windows boot got corrupted.  The vendor I purchased the system from (Staples in my case) made a copy of this recovery partition onto DVDs as part of an extended support package - these would be used in the case of total HD failure which is what I experienced.

    While I investigate recovery disks direct from HP, could I not install Vista from a DVD that a friend has and use my valid product code to activate it?

    Thanks



    • Edited by MattsMomRB Monday, April 7, 2014 6:24 PM
    Monday, April 7, 2014 6:12 PM
  • While I investigate recovery disks direct from HP, could I not install Vista from a DVD that a friend has and use my valid product code to activate it?

    Thanks



    That's certainly an option - what is the SP level of the available disk? (I may know a source of a reliable download with SP2)

    Is the COA sticker legible? - if you are going to reinstall using retail media you MUST use the Product Key from the sticker, rather than one found using a Keyfinder program such as Belarc or Magical Jellybean.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, April 7, 2014 9:42 PM
    Moderator

  • That's certainly an option - what is the SP level of the available disk? (I may know a source of a reliable download with SP2)

    Is the COA sticker legible? - if you are going to reinstall using retail media you MUST use the Product Key from the sticker, rather than one found using a Keyfinder program such as Belarc or Magical Jellybean.



    The disk is SP1 but if you have an SP2 link that'd be even better!

    Yes, the COA sticker is on the side of the case and perfectly legible.

    Thanks Noel!

    Wednesday, April 9, 2014 7:51 PM
  • Ask nicely for the link in this thread - http://www.vistax64.com/general-discussion/296167-vista-iso-download-24.html

    post a munged email address so that Ex-Brit can email it to you for download. (say I sent you if you like :) )


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, April 10, 2014 8:18 AM
    Moderator