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Dynamics CRM 2010 installation issue RRS feed

  • Question

  • While installing this application, it downloads and installs VC++2005,SQL 2005, and Report viewer.

    If we already install these apps, still main CRM setup tries to download these apps from internet, and install. If internet connection is not active, it

    throws errors.

    After installing pre-reqs still it looks on the internet to download and install pre-reqs. Can we suppress this behaviour?

    • Moved by Max Meng Wednesday, April 25, 2012 2:27 AM Moving to a more appropriate forum (From:Office 2010 Setup and Deployment)
    Tuesday, April 24, 2012 1:23 PM

Answers

  • Hi John,

    Below solution is working at our end, for all 3 pre-reqs.

    .\MICROSOFT\Redist\amd64\ReportViewer\ReportViewer.exe           1,83 MB
    .\MICROSOFT\Redist\i386\VCRedist\vcredist_x86.exe                      2,59 MB
    .\MICROSOFT\Redist\i386\SQLEXPR\SQLExpr.exe                           59,6 MB


    We have AMD processor on build but You can see, installation of CRM dependencies is happening from both folders, i386(only for intel processors) and amd64(only for amd

    processors) which is a strange logic from Microsoft, and we could not catch this.

    As per sequence We have to install in below order,

    1.    VCRedist
    2.    SQL Express
    3.    ReportViewer

    As you can see, 1st 2 dependencies are being installed through i386 folder, and that’s why we were trying to install 3rd dependency(Report Viewer) through the same folder. Logically we are right.

    .\MICROSOFT\Redist\i386\ReportViewer\ReportViewer.exe    …………….  

    • Marked as answer by MadForMsi Monday, April 30, 2012 6:35 AM
    Monday, April 30, 2012 6:34 AM

All replies

  • I don't think that you can stop the installation from trying to install these files (especially the VC++ redistributable, as apparently MS cannot realiably determine if it's already installed).

    However, you should be able to place the installation files on the machine so that they don't need to be downloaded. If you look in the setup log (which should be in the %appdata%\Microsoft\mscrm\logs directory), you should be able to determine where the setup program looks for these files


    Microsoft CRM MVP - http://mscrmuk.blogspot.com  http://www.excitation.co.uk


    Wednesday, April 25, 2012 6:40 AM
    Moderator
  • tx I was expecting reply from you, as you have faced this issue before. :)

    We are able to set location for vc++, "Redist=>i386=>VCRedist=>vcredist_x86.exe" but in the same way we are not able to decide location for SQL

    native client.

    we are getting :-

    Failed to find the SQL Express installation file 'SQLEXPRESS \ Sqlexpr.exe'.

    We kept this folder at various locations but was not useful

    will you be able to guide us?

    Wednesday, April 25, 2012 7:03 AM
  • We got answer for sql as well,

    Redist\i386\SQLEXPR

    only ReportViewer remaining:

    Wednesday, April 25, 2012 11:34 AM
  • Hi MadForMsi,

    Please let me know if this is helpful:

    • Redist\i386\ReportViewer
    • Redist\i386\SQLExpr
    • Redist\i386\VCRedist

    Thanks,

    John

    Friday, April 27, 2012 9:13 PM
  • Wait, Mad, is this CRM 4.0 or CRM 2011 (your topic title says CRM 2010)?  I responded based on your last reply of "i386" SQL, thinking that this is CRM 4.

    For CRM 2011, the location of the redistributables would be different.  Please clarify.

    Friday, April 27, 2012 9:58 PM
  • Hi John,

    Below solution is working at our end, for all 3 pre-reqs.

    .\MICROSOFT\Redist\amd64\ReportViewer\ReportViewer.exe           1,83 MB
    .\MICROSOFT\Redist\i386\VCRedist\vcredist_x86.exe                      2,59 MB
    .\MICROSOFT\Redist\i386\SQLEXPR\SQLExpr.exe                           59,6 MB


    We have AMD processor on build but You can see, installation of CRM dependencies is happening from both folders, i386(only for intel processors) and amd64(only for amd

    processors) which is a strange logic from Microsoft, and we could not catch this.

    As per sequence We have to install in below order,

    1.    VCRedist
    2.    SQL Express
    3.    ReportViewer

    As you can see, 1st 2 dependencies are being installed through i386 folder, and that’s why we were trying to install 3rd dependency(Report Viewer) through the same folder. Logically we are right.

    .\MICROSOFT\Redist\i386\ReportViewer\ReportViewer.exe    …………….  

    • Marked as answer by MadForMsi Monday, April 30, 2012 6:35 AM
    Monday, April 30, 2012 6:34 AM
  • Well, I am glad that you have found it out on your own.  I was thinking that if you had the original installation media, it should have "just worked" for you (thus took the guessing game out of deployment)... but at this point I am just glad it had worked. :)
    Monday, April 30, 2012 10:15 AM