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E-mail template - is it possible to use different e-mail than standard e-mail address?

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The accounts in our CRM solution have more than one e-mail addresses, they have different purposes. I've made a marketing list with a few accounts and want to distribute the e-mail messages to a custom email address-field, for example emailaddress2 or customemailaddres1. Is this possible? If not, how could I achieve a similar result?

Best regards

Peter

Friday, August 19, 2011 2:15 PM

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I don't think it is considering that an email in CRM uses an activity party. You don't get to specify what email address is used and thus it just pulls the emailaddress field from whoever you are sending it to.
Jamie Miley
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- Proposed as answer by Jamie MileyModerator Friday, August 19, 2011 2:31 PM
- Marked as answer by Peter Hörnell Monday, August 29, 2011 1:42 PM
Friday, August 19, 2011 2:31 PM

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You won't be able to designate the e-mail address pulled in a Marketing List so you would have to use Mail Merge against the list of records and pull the e-mail address you want to use then use it to distribute your message.
Regards, Donna
- Marked as answer by Peter Hörnell Monday, August 29, 2011 1:42 PM
Saturday, August 27, 2011 5:34 PM

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I don't think it is considering that an email in CRM uses an activity party. You don't get to specify what email address is used and thus it just pulls the emailaddress field from whoever you are sending it to.
Jamie Miley
Check out my about.me profile!
http://mileyja.blogspot.com
Linked-In Profile
Follow Me on Twitter!
- Proposed as answer by Jamie MileyModerator Friday, August 19, 2011 2:31 PM
- Marked as answer by Peter Hörnell Monday, August 29, 2011 1:42 PM
Friday, August 19, 2011 2:31 PM

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You won't be able to designate the e-mail address pulled in a Marketing List so you would have to use Mail Merge against the list of records and pull the e-mail address you want to use then use it to distribute your message.
Regards, Donna
- Marked as answer by Peter Hörnell Monday, August 29, 2011 1:42 PM
Saturday, August 27, 2011 5:34 PM
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Thanks!

Monday, August 29, 2011 1:43 PM
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Thank you! Even though CRM doesn't work the way I hoped, with mail merge I think I atleast have a work around.

Monday, August 29, 2011 1:44 PM
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You're welcome, hope it works out for you.
Regards, Donna

Monday, August 29, 2011 2:21 PM