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Sudden "not valid" messages

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I have had Windows 7 since last Fall, where I bought Windows 7 Pro at the college at which I work. I installed it on my laptop, which had previously been running Vista. It's been running fine, until yesterday, when I started getting notifications of this Windows not being genuine. I ran your diagnostic utility, and it seems to indicate that this Windows is indeed genuine. So what's going on?

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PVV9G-RJW4B-YQFXC
Windows Product Key Hash: NWLN2C7KPD8Fi+JaKvyDaXs7y/I=
Windows Product ID: 00371-169-3015793-85094
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {FD4904D2-4C71-47A6-AB5F-40018A2C9686}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.091207-1941
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
Microsoft Office Enterprise 2007 - 108 Invalid VLK
Microsoft Office Project Professional 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppcomapi.dll[hr = 0x80070714]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7600.16385]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FD4904D2-4C71-47A6-AB5F-40018A2C9686}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YQFXC</PKey><PID>00371-169-3015793-85094</PID><PIDType>5</PIDType><SID>S-1-5-21-3418690512-2254563896-1126287856</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MM061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A17</Version><SMBIOSVersion major="2" minor="4"/><Date>20070613000000.000000+000</Date></BIOS><HWID>F2CD3E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M07    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17826</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65258</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63507</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63334</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="108"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: 0x00000000
HealthStatus: 0x0000000000002800
Event Time Stamp: 2:28:2010 13:35
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: NgAAAAIAAwABAAEAAQACAAAAAgABAAEAJJRynvhoTjSM0DZ26k5c8jiL3oiMFL6kWmxCOPRI

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            DELL         M07
FACP            DELL         M07
HPET            DELL         M07
BOOT            DELL         M07
MCFG            DELL         M07
SLIC            DELL         M07
SSDT            PmRef        CpuPm

Sunday, February 28, 2010 8:17 PM

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Your installed copy of Windows 7 Professional is genuine. However, your installed copies of Microsoft Office XP Professional with FrontPage and Microsoft Office Enterprise 2007 are non-genuine. From your MGA Report:

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
Microsoft Office Enterprise 2007 - 108 Invalid VLK
Microsoft Office Project Professional 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002

Both copies of Microsoft Office are non-genuine, Volume License versions whose product keys were reported lost, stolen or misused by the original owner. Consumers should only have "retail versions" of Microsoft Office installed.

Please uninstall both Microsoft Office XP Professional with FrontPage and Microsoft Office Enterprise 2007 and purchase a genuine copy of Office 2007.
Carey Frisch
- Marked as answer by Darin Smith MS Thursday, March 4, 2010 8:51 PM
Monday, March 1, 2010 3:52 PM

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Hello Ken,

Your issue appears to be related to the line in the Diagnostic Report that reads:

File Scan Data-->
File Mismatch: C:\Windows\system32\sppcomapi.dll[hr = 0x80070714]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7600.16385]

This means the file's Hash (think fingerprint) is different then what is listed in Windows 7's System Cataloge and this usually means the files have been Tampered, Modified or have become Corrupt. .

To resolve the issue, you need to repair the damage .

First try repairing Windows using System Restore:

1)    Reboot Windows
2)    Click the ‘Start’ button
3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key
4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
5)    Click the "Next" button.
6)    Reboot back into Normal mode

try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

1)    Click the Start button
2)    Type: cmd
3)    Right-click and select 'Run as Administratorr'
4)    In the CMD window, type: sfc /scannow
5)    Reboot twice and see if that resolves the issue.

If neither of these sets of steps resolves the issue, would you re-run the Diagnostic Report and post it so I can see what has changed.

Thank you,
Darin MS
- Proposed as answer by Darin Smith MS Tuesday, March 2, 2010 7:54 PM
- Marked as answer by Darin Smith MS Thursday, March 4, 2010 8:51 PM
Tuesday, March 2, 2010 7:54 PM

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These messages first appeared immediately after I installed Windows update KB970013--which, I see, was an update to WAT:

Update for Windows 7 (KB971033)

Installation date: ‎2/‎27/‎2010 4:40 PM

Installation status: Successful

Update type: Important

This update to Windows Activation Technologies detects activation exploits and tampering to key Windows system files. These exploits try to bypass regular Windows activation and are sometimes included within counterfeit copies of Windows.

More information:
http://www.microsoft.com/genuine

Help and Support:
http://go.microsoft.com/fwlink/?LinkId=161784

Perhaps I should just uninstall that update?

Monday, March 1, 2010 2:04 AM
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Alright then, that's what I'll do. Thanks for all your help.

Monday, March 1, 2010 3:38 PM
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Your installed copy of Windows 7 Professional is genuine. However, your installed copies of Microsoft Office XP Professional with FrontPage and Microsoft Office Enterprise 2007 are non-genuine. From your MGA Report:

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
Microsoft Office Enterprise 2007 - 108 Invalid VLK
Microsoft Office Project Professional 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002

Both copies of Microsoft Office are non-genuine, Volume License versions whose product keys were reported lost, stolen or misused by the original owner. Consumers should only have "retail versions" of Microsoft Office installed.

Please uninstall both Microsoft Office XP Professional with FrontPage and Microsoft Office Enterprise 2007 and purchase a genuine copy of Office 2007.
Carey Frisch
- Marked as answer by Darin Smith MS Thursday, March 4, 2010 8:51 PM
Monday, March 1, 2010 3:52 PM

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Hello Ken,

Your issue appears to be related to the line in the Diagnostic Report that reads:

File Scan Data-->
File Mismatch: C:\Windows\system32\sppcomapi.dll[hr = 0x80070714]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385]
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7600.16385]

This means the file's Hash (think fingerprint) is different then what is listed in Windows 7's System Cataloge and this usually means the files have been Tampered, Modified or have become Corrupt. .

To resolve the issue, you need to repair the damage .

First try repairing Windows using System Restore:

1)    Reboot Windows
2)    Click the ‘Start’ button
3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key
4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
5)    Click the "Next" button.
6)    Reboot back into Normal mode

try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

1)    Click the Start button
2)    Type: cmd
3)    Right-click and select 'Run as Administratorr'
4)    In the CMD window, type: sfc /scannow
5)    Reboot twice and see if that resolves the issue.

If neither of these sets of steps resolves the issue, would you re-run the Diagnostic Report and post it so I can see what has changed.

Thank you,
Darin MS
- Proposed as answer by Darin Smith MS Tuesday, March 2, 2010 7:54 PM
- Marked as answer by Darin Smith MS Thursday, March 4, 2010 8:51 PM
Tuesday, March 2, 2010 7:54 PM

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Sudden "not valid" messages

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