validate windows RRS feed

  • Question


    I have a sony vaio, and my windows was somehow de-activated,I am now not able to activate it with my product key.I know it is genuine.How may i fix this?
    Thursday, October 11, 2007 12:16 AM


  • Chiko,


    Are you receiving any error codes and/or messenging indicating there is a problem. If so please post this informaiton back in this thread.  Please visit http://www.microsoft.com/genuine and locate the "Validate Windows" button in the upper right hand corner. Click on the button and follow the guidance. Please restart your computer and see if this solves your problem. If not please run the MGA Diagnostic tool and post the results back in this thread. In turn we will be able to analyze your problems coupled with any error codes and/or messenging you previously received to help us provide you with a resolution. Please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.


    Step 2 is tell us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.


    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.



    Thank you very much Chiko,


    Stephen Holm, MS

    Thursday, October 11, 2007 12:38 AM