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Unpublish KB Article giving Object Not Found RRS feed

  • Question

  • Have a client trying to unpublish an article and its giving "Object not found." message. We can't unpublish OLD of the articles. Trace logs aren't giving much info either:

    [2015-02-18 13:00:38.214] Process: w3wp |Organization:9684c31e-e64f-46d6-bae5-f668a5c18f83 |Thread:   17 |Category: Exception |User: 7cd551e3-3102-4fb4-98b6-717c02105c87 |Level: Error |ReqId: 40d8fd3c-ccc5-4f8f-84c2-d61081940a93 | CrmException..ctor  ilOffset = 0x0
    at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException)  ilOffset = 0x0
    at CrmException..ctor(String message, Int32 errorCode)  ilOffset = 0x0
    at KbArticleService.UnPublish(BusinessEntity entity, ExecutionContext context)  ilOffset = 0x15F
    at KbArticleService.SetState(BusinessEntityMoniker moniker, Int32 newState, Int32 newStatusCode, ExecutionContext context)  ilOffset = 0xC8
    at RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)  ilOffset = 0xFFFFFFFF
    at RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)  ilOffset = 0x25
    at RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)  ilOffset = 0x84
    at LogicalMethodInfo.Invoke(Object target, Object[] values)  ilOffset = 0x4F
    at InternalOperationPlugin.Execute(IServiceProvider serviceProvider)  ilOffset = 0x57
    at V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)  ilOffset = 0x58
    at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)  ilOffset = 0x65
    at Pipeline.Execute(PipelineExecutionContext context)  ilOffset = 0x65
    at MessageProcessor.Execute(PipelineExecutionContext context)  ilOffset = 0x1C5
    at InternalMessageDispatcher.Execute(PipelineExecutionContext context)  ilOffset = 0xE4
    at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)  ilOffset = 0x16E
    at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, Boolean traceRequest, OrganizationContext context, Boolean returnResponse)  ilOffset = 0x16A
    at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)  ilOffset = 0x34
    at OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)  ilOffset = 0x24
    at InprocessServiceProxy.ExecuteCore(OrganizationRequest request)  ilOffset = 0x34
    at PlatformCommand.XrmExecuteInternal()  ilOffset = 0xF6
    at Article.Unpublish(String articleId)  ilOffset = 0x49
    at UnpublishDialogPage.ConfigureForm()  ilOffset = 0xDB
    at AppUIPage.OnPreRender(EventArgs e)  ilOffset = 0x13
    at Control.PreRenderRecursiveInternal()  ilOffset = 0x54
    at Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  ilOffset = 0x6D3
    at Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  ilOffset = 0x3C
    at Page.ProcessRequest()  ilOffset = 0x14
    at Page.ProcessRequest(HttpContext context)  ilOffset = 0x31
    at CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()  ilOffset = 0x18D
    at HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)  ilOffset = 0x15
    at ApplicationStepManager.ResumeSteps(Exception error)  ilOffset = 0x10A
    at HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)  ilOffset = 0x5C
    at HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)  ilOffset = 0x16A
    at ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)  ilOffset = 0x4B
    >Crm Exception: Message: The required object does not exist., ErrorCode: -2147210235
    [2015-02-18 13:00:38.292] Process: w3wp |Organization:9684c31e-e64f-46d6-bae5-f668a5c18f83 |Thread:   17 |Category: Platform.Sdk |User: 7cd551e3-3102-4fb4-98b6-717c02105c87 |Level: Error |ReqId: 40d8fd3c-ccc5-4f8f-84c2-d61081940a93 | VersionedPluginProxyStepBase.Execute  ilOffset = 0x65
    >Web Service Plug-in failed in SdkMessageProcessingStepId: {49CDBB1B-EA3E-DB11-86A7-000A3A5473E8}; EntityName: kbarticle; Stage: 30; MessageName: SetStateDynamicEntity; AssemblyName: Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; ClassName: Microsoft.Crm.Extensibility.InternalOperationPlugin; Exception: Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.
       at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
       at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
       at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
       at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
       at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)
       at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
       at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
    Inner Exception: Microsoft.Crm.CrmException: The required object does not exist.
       at Microsoft.Crm.ObjectModel.KbArticleService.UnPublish(BusinessEntity entity, ExecutionContext context)
       at Microsoft.Crm.ObjectModel.KbArticleService.SetState(BusinessEntityMoniker moniker, Int32 newState, Int32 newStatusCode, ExecutionContext context)
    .
    [2015-02-18 13:00:38.292] Process: w3wp |Organization:9684c31e-e64f-46d6-bae5-f668a5c18f83 |Thread:   17 |Category: Exception |User: 7cd551e3-3102-4fb4-98b6-717c02105c87 |Level: Error |ReqId: 40d8fd3c-ccc5-4f8f-84c2-d61081940a93 | CrmException..ctor  ilOffset = 0x0
    at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException)  ilOffset = 0x0
    at CrmException..ctor(String message, Exception innerException, Int32 errorCode)  ilOffset = 0x0
    at RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)  ilOffset = 0xFFFFFFFF
    at RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)  ilOffset = 0xF7
    at RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, StackCrawlMark& stackMark)  ilOffset = 0x1E8
    at Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)  ilOffset = 0xB1
    at Activator.CreateInstance(Type type, Object[] args)  ilOffset = 0x0
    at VersionedPluginProxyStepBase.WrapExceptionToThrow(CrmException exception)  ilOffset = 0xA5
    at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)  ilOffset = 0x65
    at Pipeline.Execute(PipelineExecutionContext context)  ilOffset = 0x65
    at MessageProcessor.Execute(PipelineExecutionContext context)  ilOffset = 0x1C5
    at InternalMessageDispatcher.Execute(PipelineExecutionContext context)  ilOffset = 0xE4
    at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)  ilOffset = 0x16E
    at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, Boolean traceRequest, OrganizationContext context, Boolean returnResponse)  ilOffset = 0x16A
    at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)  ilOffset = 0x34
    at OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)  ilOffset = 0x24
    at InprocessServiceProxy.ExecuteCore(OrganizationRequest request)  ilOffset = 0x34
    at PlatformCommand.XrmExecuteInternal()  ilOffset = 0xF6
    at Article.Unpublish(String articleId)  ilOffset = 0x49
    at UnpublishDialogPage.ConfigureForm()  ilOffset = 0xDB
    at AppUIPage.OnPreRender(EventArgs e)  ilOffset = 0x13
    at Control.PreRenderRecursiveInternal()  ilOffset = 0x54
    at Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  ilOffset = 0x6D3
    at Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  ilOffset = 0x3C
    at Page.ProcessRequest()  ilOffset = 0x14
    at Page.ProcessRequest(HttpContext context)  ilOffset = 0x31
    at CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()  ilOffset = 0x18D
    at HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)  ilOffset = 0x15
    at ApplicationStepManager.ResumeSteps(Exception error)  ilOffset = 0x10A
    at HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)  ilOffset = 0x5C
    at HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)  ilOffset = 0x16A
    at ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)  ilOffset = 0x4B
    >Crm Exception: Message: The required object does not exist., ErrorCode: -2147210235, InnerException: Microsoft.Crm.CrmException: The required object does not exist.
       at Microsoft.Crm.ObjectModel.KbArticleService.UnPublish(BusinessEntity entity, ExecutionContext context)
       at Microsoft.Crm.ObjectModel.KbArticleService.SetState(BusinessEntityMoniker moniker, Int32 newState, Int32 newStatusCode, ExecutionContext context)
    [2015-02-18 13:00:38.292] Process: w3wp |Organization:9684c31e-e64f-46d6-bae5-f668a5c18f83 |Thread:   17 |Category: Platform |User: 7cd551e3-3102-4fb4-98b6-717c02105c87 |Level: Error |ReqId: 40d8fd3c-ccc5-4f8f-84c2-d61081940a93 | MessageProcessor.Execute  ilOffset = 0x1C5
    >MessageProcessor fail to process message 'SetStateDynamicEntity' for 'kbarticle'.
    [2015-02-18 13:00:38.292] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:   17 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 40d8fd3c-ccc5-4f8f-84c2-d61081940a93 | CrmException..ctor  ilOffset = 0x0
    at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException)  ilOffset = 0x0
    at CrmException..ctor(String message, Int32 errorCode)  ilOffset = 0x0
    at PlatformCommand.CreateCrmExceptionFromServiceFault(FaultException`1 fe)  ilOffset = 0x1B
    at PlatformCommand.XrmExecuteInternal()  ilOffset = 0xF6
    at Article.Unpublish(String articleId)  ilOffset = 0x49
    at UnpublishDialogPage.ConfigureForm()  ilOffset = 0xDB
    at AppUIPage.OnPreRender(EventArgs e)  ilOffset = 0x13
    at Control.PreRenderRecursiveInternal()  ilOffset = 0x54
    at Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  ilOffset = 0x6D3
    at Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  ilOffset = 0x3C
    at Page.ProcessRequest()  ilOffset = 0x14
    at Page.ProcessRequest(HttpContext context)  ilOffset = 0x31
    at CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()  ilOffset = 0x18D
    at HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)  ilOffset = 0x15
    at ApplicationStepManager.ResumeSteps(Exception error)  ilOffset = 0x10A
    at HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)  ilOffset = 0x5C
    at HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)  ilOffset = 0x16A
    at ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)  ilOffset = 0x4B
    >Crm Exception: Message: The required object does not exist., ErrorCode: -2147210235
    [2015-02-18 13:00:38.308] Process: w3wp |Organization:9684c31e-e64f-46d6-bae5-f668a5c18f83 |Thread:   17 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 40d8fd3c-ccc5-4f8f-84c2-d61081940a93 | ErrorInformation.LogError  ilOffset = 0x17
    >MSCRM Error Report:
    --------------------------------------------------------------------------------------------------------
    Error: Exception of type 'System.Web.HttpUnhandledException' was thrown.

    Error Number: 0x80042C05

    Error Message: The required object does not exist.

    Error Details: The required object does not exist.

    Source File: Not available

    Line Number: Not available

    Request URL: http://sr-ens-085.tatenergosbyt.corp/CRM/_grid/cmds/dlg_unpublish.aspx?iId=%7bBFB9A522-A90D-E411-ABC0-080027E463F8%7d&iIndex=0&iObjType=127&iTotal=1

    Stack Trace Info: [CrmException: The required object does not exist.]
       at Microsoft.Crm.Dialogs.UnpublishDialogPage.ConfigureForm()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    [HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.]
       at System.Web.UI.Page.HandleError(Exception e)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


    [2015-02-18 13:00:38.308] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:   17 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 40d8fd3c-ccc5-4f8f-84c2-d61081940a93 | ExceptionConverter.ConvertToFault  ilOffset = 0x57
    >UNEXPECTED: no fault?
    [2015-02-18 13:00:38.308] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:   17 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 40d8fd3c-ccc5-4f8f-84c2-d61081940a93 | ExceptionConverter.ConvertMessageAndErrorCode  ilOffset = 0x23B
    >System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #89864F56: System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Crm.CrmException: The required object does not exist.
    >   at Microsoft.Crm.Dialogs.UnpublishDialogPage.ConfigureForm()
    >   at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
    >   at System.Web.UI.Control.PreRenderRecursiveInternal()
    >   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    >   at System.Web.UI.Page.HandleError(Exception e)
    >   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    >   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    >   at System.Web.UI.Page.ProcessRequest()
    >   at System.Web.UI.Page.ProcessRequest(HttpContext context)
    >   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    >   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Wednesday, February 18, 2015 1:53 PM