Answered by:
Cannot login to Forums

Question
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Recently I wanted to search the social.technet.microsoft.com forums. I pulled up my link, I could see the tabbed choices on the menu I signed in and when I choose forums the page was not found and I got a 404 error. It has been 3 months since I logged into the forums and replied or posted anything! Have there been changes?
This happened logging in with my original account on a windows 7 x64 and XP SP3, I don't think it is either one of those systems. I created a new login (this one) and added a new email address for myself so I could verify my address exists. Why is my original account unable to view the forums, it does show it is blocked and I was able to reset my password.
I need so help so I can view my threads. Who can assist with fixing my original account?
Thanks,
Clindell
- Moved by Mike Kinsman Tuesday, August 21, 2012 9:21 PM forums issue (From:TechNet Website Feedback)
Answers
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- Proposed as answer by Hasham Niaz Thursday, September 20, 2012 11:15 PM
- Marked as answer by Ed Price - MSFTMicrosoft employee Tuesday, October 2, 2012 11:19 PM
All replies
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Hi clindell !
May be have a look at below article;
http://windows.microsoft.com/en-US/hotmail/account-temporarily-blocked-faq
Also you can still switch your Email ID by following the process written in below wiki article;
Please follow the instructions.
Also, you might need to see below wiki as well;
Hope i have answered your concern.
Note : Unfortunately, merge feature is not available yet.
Note : A user may be banned from Forums for using abusive language in posts, display names, using an abusive avatar, or spamming, among other undesirable activities. Each case is considered carefully and a user is generally banned only if there is no other recourse, or the abusive action is repeated and blatant.
Thanks, Hasham Niaz- Proposed as answer by Naomi N Tuesday, September 4, 2012 6:50 PM
- Unproposed as answer by Ed Price - MSFTMicrosoft employee Thursday, September 20, 2012 9:15 PM
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It really doesn't sound like any of these, I can use my prior ID, just not in the forums. I've never spammed, been abusive or posted poorly or irresponsibly.
http://windows.microsoft.com/en-US/hotmail/account-temporarily-blocked-faq not this one, I don't use hotmail!
- Edited by clindell2 Tuesday, August 21, 2012 11:51 PM
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Are you getting this screen? http://social.microsoft.com/Forums/en-US/reportabug/thread/49a611c6-cf70-4756-932c-1e26edddd9a1
Thanks!
Ed Price (a.k.a User Ed), SQL Server Experience Program Manager (Blog, Twitter, Wiki)
- Edited by Ed Price - MSFTMicrosoft employee Monday, August 27, 2012 11:07 PM
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Ed, sorry for the delay, working in a hospital I'm not always able to focus on my problems!
To answer your question, NO. That is not the page I get, I wish I did! I can login with the problem ID and see all menu items except the forums, when I click on that one I get the 404 error. No one else has contacted me. I created a case for the problem and no follow up from Microsoft.
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Ed, I submitted a bug @ http://technet.microsoft.com/en-US/cc512759.aspx
TechNet Web Site Support and Feedback
I did this more than 10 days ago and there has been no reply, very frustrating! It seems there is another thread having similar issues. Very... VERY frustrating! :(
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see all menu items except the forums, when I click on that one I get the 404 error.
[image of (perhaps) TechNet Home page with Forums menu highlighted in yellow.]
URLs could help. Use right-click, Copy Shortcut on what you are clicking on.
FWIW when I do that I get:
http://social.technet.microsoft.com/Forums/en-ca/categories/
So the en-ca could be due to either IP address or Cookie info. It won't be due to Language Preference because I have en-us as the only entry for that. However, not having a Language Preference is a cause of errors such as the one that you are reporting, so it might be a good idea to check if you have one and to add one if you don't. E.g. via IE Tools (keystrokes: Alt-T,O,Alt-L,...)
HTH
Robert Aldwinckle
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Robert, thanks for the suggestion. Here is the link http://social.technet.microsoft.com/Forums/en-us/categories/
I checked the language options in IE and they are correct!
I did notice that on the menu while I am logged in with the distressed account (please note account name on right side of image) that 2 of the menu links yield 404 errors and I cannot see the pages. I can open all pages except the Wiki, Forums and Blogs while logged in with this account. I also noticed that Blogs did not sign me in automatically I needed to click on the sign in option https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1347031230&rver=6.0.5286.0&wp=MBI&wreply=http:%2F%2Fblogs.technet.com%2Fdefault.aspx&lc=1033&id=271612 and when I did it also presented me with a 404 error
the links below are the ones that are not allowing me to view tham and I have tried this on my regular workstation as well as from a PC that I've never used before without cookies or any previous settings so the issue is on Microsoft's end.
http://social.technet.microsoft.com/wiki/
http://social.technet.microsoft.com/Forums/en-us/
Can someone kick this up a few levels for some internal support and get back to me @ c l i n d e l l @ n s c h d DOT o r g ?
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I also noticed that Blogs did not sign me in automatically I needed to click on the sign in option and when I did it also presented me with a 404 error ?
Confirmed. But in my case instead of a 404 I got redirected here:http://blogs.technet.com/user/settings.aspx?ReturnUrl=%252fdefault.aspx
with an implication that my system clock and time zone are incorrect! I just checked; both are fine?
Notice that it has to doubly escape the / (e.g. escape the % to escape the / (2f)?
That might yield a clue to a workaround for you. E.g. you could try escaping the last % in the &wreply= value you got (assuming you had already done enough to satisfy the site that it wouldn't need to first redirect you to the settings.aspx page that I got.)
Do you have "Show friendly HTTP Error messages" enabled (e.g. checked)? (Options, Advanced tab, Browsing section.) Usually you don't need to uncheck it but in this case you might get some clearer diagnostics about the cause of the 404.
Alternatively, on your W7 system, if you have IE9 you could use its Network Capture tool (via Developer Tools F12) to see exactly what is going on. Since redirects are expected to be key to your diagnosis you would also want to uncheck any settings which Clear... for new sessions (in Developer Tools menu.) Sorry for lack of precision but I'm stuck on XP for a few days and can't remember the exact wording. I'm certain it's in a Tools submenu.
Good luck
Robert
---- Proposed as answer by Ed Price - MSFTMicrosoft employee Friday, September 14, 2012 3:04 AM
- Unproposed as answer by Ed Price - MSFTMicrosoft employee Thursday, September 20, 2012 9:15 PM
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Robert, I believe my issue is system neutral, it happens on any system although I haven't tried one with IE9. On my IE8 "Show friendly HTTP Error messages" is checked! I don't really want to take IE9, I don't like searching from the address bar. I do believe it is something on Microsofts side!
Thanks
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I believe my issue is system neutral
As were the main points of my reply. Using IE9 to get an HTTP trace was just a convenient example of the least important of the ideas I was mentioning.
And in case it wasn't clear using Show friendly... means that you would be obscuring potentially useful information prepared by the host to explain or help workaround your 404 causes (such as an insufficiently escaped special character in a chunk of a URL that was being passed around by redirects.)
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I ran from IE9 and used the Profiler. I cleared cookies and history then started from the forums page without logging in, then logged in and stopped profiling after I got the 404 error. Maybe this is what you were thinking?
Link Report - https://social.technet.microsoft.com/Forums/en-US/reportabug/thread/03195179-c96c-40ff-af32-5a6a7cadee25?stoAI=10&wa=wsignin1.0
res://ieframe.dll/http_404.htm#https://social.technet.microsoft.com/Forums/en-US/reportabug/thread/03195179-c96c-40ff-af32-5a6a7cadee25?stoAI=10&wa=wsignin1.0
res://ieframe.dll/http_404.htm#OnClick - function onclick() { expandCollapse('infoBlockID', true); return false;
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Maybe this is what you were thinking?
Nope. IE9 has a new Network tab which allows you to capture HTTP and HTTPS traffic. Hint: keystrokes F12, Ctrl-Backtab, F5. If you just wanted to use the Profiler you could have used IE8. With IE8 you could also use Fiddler2 to watch HTTP traffic but not HTTPS because Fiddler operates as a proxy.
But I think that that LInk Report you have may be interesting. E.g. why would HTTPS be required and what is that stoAI= value? FWIW I tried it as is anyway but just saw it redirect instantly to the normal page.
HTH
Robert
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I can find the profile for the user here:
http://social.technet.microsoft.com/profile/cjlindell/
The account was created July, 2010, and is credited with 63 replies (8 helpful), possibly last active this past August 11. But the activity tab is empty, which I believe means the account was banned. Is it possible one or more of the posts was hijacked by the recent sports related spam, so it looked like cjlindell was the spammer?
Richard Mueller - MVP Directory Services
Oh, is this the issue? Do you need to unban your account?
Thanks!
Ed Price (a.k.a User Ed), SQL Server Experience Program Manager (Blog, Twitter, Wiki)
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- Proposed as answer by Hasham Niaz Thursday, September 20, 2012 11:15 PM
- Marked as answer by Ed Price - MSFTMicrosoft employee Tuesday, October 2, 2012 11:19 PM
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I got a bunch of error myself today very recently, but fortunately they cleared now.
BTW, I e-mailed to fissues, but didn't get any helpful response. I e-mailed a few times before also unsuccessfully. Too bad I don't know who else to turn when I am getting such issues.
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