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Genuine Advantage process gives no results

    Question

  • Trying to download KB905866, it ask for validation, when I click the continue button it goes through to a Genuine Windows Validation screen with another continue button, I click this and get dumped back at the Windows home page with no GWV details.  My copy is genuine and I have successfully downloaded earlier versions
    Thursday, November 10, 2011 9:31 PM

Answers

  • "Snibbo" wrote in message news:0334a960-978f-4181-8e55-95f1b59389d5...
    Trying to download KB905866, it ask for validation, when I click the continue button it goes through to a Genuine Windows Validation screen with another continue button, I click this and get dumped back at the Windows home page with no GWV details.  My copy is genuine and I have successfully downloaded earlier versions
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, November 14, 2011 8:00 PM
    Thursday, November 10, 2011 10:47 PM
    Moderator

All replies

  • "Snibbo" wrote in message news:0334a960-978f-4181-8e55-95f1b59389d5...
    Trying to download KB905866, it ask for validation, when I click the continue button it goes through to a Genuine Windows Validation screen with another continue button, I click this and get dumped back at the Windows home page with no GWV details.  My copy is genuine and I have successfully downloaded earlier versions
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, November 14, 2011 8:00 PM
    Thursday, November 10, 2011 10:47 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Monday, November 14, 2011 8:00 PM