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Installation Issue - The Kerberos subsystem encountered an error. A service for user protocol request was made RRS feed

  • Question

  • Hello,

    I'm trying to install CRM 4.0 using a domain account in a Windows 2003 Server inside a Windows 2000 Native Domain. During the System Requirements validation I'm getting this error:

    "The Kerberos subsystem encountered an error.  A service for user protocol request was made"

    There is no much more details regarding which is the root cause of this problem. I enabled the log file option during the setup execution and I'm getting this message:

    15:22:01|  Error| Check ServiceAccountCanMonitorPerformanceCountersValidator : Failure: The Kerberos subsystem encountered an error.  A service for user protocol request was made

    CRM domain account belogns is already to Local Administrators and Performance Log Users.

    I'm running out of ideas, I would appreciate any help...

    Regards,
    Paul Ponce
    Wednesday, February 4, 2009 9:35 PM

Answers

  • is kerboros atehntication enabled on admin account in AD?
    Tiaan van Niekerk http://crmdelacreme.blogspot.com Skype:tiaan.van.niekerk1
    Monday, June 1, 2009 6:18 AM