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Windows 7-Build 7600-This copy of Windows is not genuine RRS feed

  • Question

  • i bought my HP laptop exactly one year ago with windows 7 already installed.  Today i noticed at the bottom right corner a watermark: Windows 7-Build 7600-This copy of Windows is not genuine

    how can this be? I tried typing slui.exe 4 in start, run- but I get this message: The Windows 7 Home Premium product key you typed is invalid for activation.

    THis is so frustruating...Please help!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {E8A2CEDD-9187-41DA-825E-040585741AAD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-1f7_E2AD56EA-148-80004005_16E0B333-89

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E8A2CEDD-9187-41DA-825E-040585741AAD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-802917363-2627701392-744544656</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dvx Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20091015000000.000000+000</Date></BIOS><HWID>B7BB3607018400F4</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>8DE26EAAAED1D86</Val><Hash>bJP9m5W6lwrwd/Q1QBs5qb7uvVs=</Hash><Pid>89388-707-0288845-65839</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-3084-7600.0000-3582009
    Installation ID: 009670709735825335126672413323642243447480454325243043
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 1
    Trusted time: 2/13/11 2:17:33 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:21:2010 22:03
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAeqgc0l4R4idU+e68voTqRUo+sPYMbBh5

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      363F   
      FACP   HP      363F   
      HPET   HP      363F   
      BOOT   HP      363F   
      MCFG   HP      363F   
      SLIC   HPQOEM  SLIC-MPC
      SSDT   AMD     PowerNow

     

    Sunday, February 13, 2011 7:32 AM

Answers

  • Contact HP Support for further assistance.


    Carey Frisch
    • Marked as answer by Darin Smith MS Thursday, February 17, 2011 12:09 AM
    Monday, February 14, 2011 12:36 AM
    Moderator
  • One other option you can try, before contacting support, is to change the product key manually.

     

    1. Click the Start Button and in the Start Search box, type: "command prompt" (without quotes), right-click the Command Prompt listing and then select Run as administrator .
    2. In the Administrator: Command Prompt window, type the below command as follows:

    slmgr.vbs -ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx - Replace the X's with your actual product key, then press Enter.

     

    Hope that helps,


    Darin MS
    • Marked as answer by Darin Smith MS Thursday, February 17, 2011 12:09 AM
    Thursday, February 17, 2011 12:09 AM

All replies

  • "stefiniii" wrote in message news:034f7e1b-e60f-4afa-8253-9073a7ecb87c...

    i bought my HP laptop exactly one year ago with windows 7 already installed.  Today i noticed at the bottom right corner a watermark: Windows 7-Build 7600-This copy of Windows is not genuine

    how can this be? I tried typing slui.exe 4 in start, run- but I get this message: The Windows 7 Home Premium product key you typed is invalid for activation.

    THis is so frustruating...Please help!

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dvx Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20091015000000.000000+000</Date></BIOS><HWID>B7BB3607018400F4</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData>

    <Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A


    For some reason your PC is unable to properly read the SLIC table in the BIOS which enable the OEM_SLP key used in OEM installs to self-activate.
    The solution is to change the Product key to the one on the COA Sticker on the machine's case, using the Change Product Key link at the bottom of the System Properties page
     - you will then probably have to activate by phone.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 13, 2011 10:06 AM
    Moderator
  • I tried this but unfortunately it's telling me that the product key is not valid.  Windows automatically updated a couple of days ago, how come it doesn't recognize it anymore?
    Stefania
    Sunday, February 13, 2011 4:42 PM
  • "stefiniii" wrote in message news:53a1363f-7ba9-4591-b18c-cab72b1fb0e9...
    I tried this but unfortunately it's telling me that the product key is not valid.  Windows automatically updated a couple of days ago, how come it doesn't recognize it anymore?
    Stefania

    For what version and edition of Windows is the COA sticker?
     
    IF (and only if)  it says Win 7 Home Premium, then proceed as follows, as your licensing store may be corrupted.
     
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
    Reboot
     
    Try validating again, and see what happens.
     
    Run MGADiag again, and post the report
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 13, 2011 4:52 PM
    Moderator
  • The COA sticker doesn't write the version and edition but it is a Win 7 Home Premium

    I tried it but it still says: The product key you have entered does not appear to be a valid Windows 7 product key.


    Stefania
    Sunday, February 13, 2011 5:14 PM
  • "stefiniii" wrote in message news:b4fb386e-4178-4266-a04d-e62a2b6ec738...

    The COA sticker doesn't write the version and edition but it is a Win 7 Home Premium

    I tried it but it still says: The product key you have entered does not appear to be a valid Windows 7 product key.


    Stefania

    (Win 7 is the  version - Home Premium is the edition)
     
    In that case you must be entering the wrong characters - use a bright light and a magnifier, or get someone else to read them for you.
    Certain characters aren't ever used, and some are very easy to confuse (B/8 and 2/Z are a couple of pairs)  - if something looks like a 'O', it's almost certainly not - it's a 'Q'!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 13, 2011 5:22 PM
    Moderator
  • They are definitely correct!  it can`t be something elseÉ
    Stefania
    Sunday, February 13, 2011 5:33 PM
  • "stefiniii" wrote in message news:99cfc89d-5ac9-4b90-a944-dd8ff1f98737...
    They are definitely correct!  it can`t be something elseÉ
    Stefania

    Please post a new MGADiag report.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 13, 2011 5:38 PM
    Moderator
  • can you please send me the link to get the reportÉ.  the first time i found it on another forum.

    thank you!


    Stefania
    Sunday, February 13, 2011 5:51 PM
  • "stefiniii" wrote in message news:7604d52f-8e9a-4198-ba92-7c5b61d12247...

    can you please send me the link to get the reportÉ.  the first time i found it on another forum.

    thank you!


    Stefania

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 13, 2011 5:57 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {4ACDB309-D0F6-433A-B73F-8775707D009E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4ACDB309-D0F6-433A-B73F-8775707D009E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-802917363-2627701392-744544656</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dvx Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20091015000000.000000+000</Date></BIOS><HWID>B7BB3607018400F4</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>8DE26EAAAED1D86</Val><Hash>bJP9m5W6lwrwd/Q1QBs5qb7uvVs=</Hash><Pid>89388-707-0288845-65839</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-3084-7600.0000-3582009
    Installation ID: 009670709735825335126672413323642243447480454325243043
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 1
    Trusted time: 2/13/11 1:04:34 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:21:2010 22:03
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAeqgc0l4R4idU+e68voTqRUo+sPYMbBh5

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      363F   
      FACP   HP      363F   
      HPET   HP      363F   
      BOOT   HP      363F   
      MCFG   HP      363F   
      SLIC   HPQOEM  SLIC-MPC
      SSDT   AMD     PowerNow

     


    Stefania
    Sunday, February 13, 2011 6:06 PM
  • "stefiniii" wrote in message news:733f4e1c-dbdc-46b5-b840-291bd566a716...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 1
    Trusted time: 2/13/11 1:04:34 PM

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A


    Stefania

     
    Please confirm that the product Key you are entering  does NOT end -3Q6C9
     
    Please confirm that the COA Sticker looks like this one...

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 13, 2011 6:35 PM
    Moderator
  • the product key does not end with 3Q6C9

    The COA sticker is the same, it just does not write windows 7 home premium anywhere.  it`s the light blue and pink but the top left corner is blank.


    Stefania
    Sunday, February 13, 2011 10:46 PM
  • What is the specific model number of your HP Pavilion notebook?
    Carey Frisch
    Sunday, February 13, 2011 10:56 PM
    Moderator
  • it is an HP G61 - 408CA
    Stefania
    Sunday, February 13, 2011 11:04 PM
  • Download and install HP Notebook System BIOS Update – F.15.  After restarting your computer, visit  Validate Windows and let us know of the result.
    Carey Frisch
    Sunday, February 13, 2011 11:19 PM
    Moderator
  • "stefiniii" wrote in message news:5fd8e91a-8496-40cc-89cd-5121336cccc2...

    the product key does not end with 3Q6C9

    The COA sticker is the same, it just does not write windows 7 home premium anywhere.  it`s the light blue and pink but the top left corner is blank.


    Stefania
    Does it mention Hewlett-Packard?
    From where did you purchase your machine? direct from HP, or through a reseller, or from a private vendor?
     
    I suspect that the COA license is actually for Vista, rather than Win 7, and someone has been erasing the tell-tale evidence.
    In the bottom right of the sticker, there's a code - please post that.
    Please go to the HP site, and check out your machine using the auto-check option on this page. http://welcome.hp.com/country/us/en/support.html
     
    Once it's found your machine - what options for OS's are there? Is there any indication of which OS it was supposed to ship with?
    What is the exact model number and serial number of your machine?
     
     
     
    To determine if the HP Recovery Manager is operational, press the power switch to turn on the computer, and then repeatedly press f11 during the startup. If the Recovery Manager is operational, the computer will display a prompt to either (1) recover the operating system from files stored on the recovery partition, or (2) create a set of recovery discs which does not require the purchase of a replacement recovery disc.

    Use the option to create the recovery disks (if available) - at least then you know you have something to fall back on! Once complete, boot the machine normally, and insert disk 1 - this should give some indication of the Operating system before it does anything drastic.
    DO NOT take the option to recover, as it will delete ALL your files and programs and return the system to factory-fresh state!.
     
    Post back with your results.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 13, 2011 11:20 PM
    Moderator
  • HP G61-408CA Notebook PC Product Specifications

    Operating System:  Genuine Windows 7 Home Premium 64-bit

     

     


    Carey Frisch
    Sunday, February 13, 2011 11:37 PM
    Moderator
  • "Carey Frisch" wrote in message news:52160f24-462f-43f9-b03c-5347e02e56c8...
    Download and install HP Notebook System BIOS Update – F.15.  After restarting your computer, visit  Validate Windows and let us know of the result.
    Carey Frisch

    ...and post another MGADiag report, please.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 13, 2011 11:40 PM
    Moderator
  • it still asks me to enter a genuine product key.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {4ACDB309-D0F6-433A-B73F-8775707D009E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4ACDB309-D0F6-433A-B73F-8775707D009E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-802917363-2627701392-744544656</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dvx Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS><HWID>B7BB3607018400F4</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>8DE26EAAAED1D86</Val><Hash>bJP9m5W6lwrwd/Q1QBs5qb7uvVs=</Hash><Pid>89388-707-0288845-65839</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-4105-7600.0000-0442011
    Installation ID: 009670709735825335126672413323642243447480454325243043
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 1
    Trusted time: 2/13/11 7:04:15 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:21:2010 22:03
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAeqgc0l4R4idU+e68voTqRUo+sPYMbBh5

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      363F   
      FACP   HP      363F   
      HPET   HP      363F   
      BOOT   HP      363F   
      MCFG   HP      363F   
      SLIC   HPQOEM  SLIC-MPC
      SSDT   AMD     PowerNow

     


    Stefania
    Monday, February 14, 2011 12:04 AM
  • no it does not mention Hewlett-Packard on the COA sticker.

    i ran the automatic detection and it hasn't found my product :(


    Stefania
    Monday, February 14, 2011 12:12 AM
  • 1.  Locate your Windows 7 Home Premium OEM  Certificate of Authenticity affixed to your HP computer and note the 25-character product key.

    2. Click on the Start button and in the Search programs and files box type in:  slui.exe 4

    3. Press the Enter key on your keyboard.

    4. Select your Country.

    5. Follow the instructions for phone activation (no charge).




    Carey Frisch
    Monday, February 14, 2011 12:16 AM
    Moderator
  • "Carey Frisch" wrote in message news:68b82d86-1a01-41c7-a0aa-1990f7983728...

    HP G61-408CA Notebook PC Product Specifications

    Operating System:  Genuine Windows 7 Home Premium 64-bit

     

     


    Carey Frisch

    Yeah - first launched Jan 2010?
     
    What concerns me about this is that the BIOS/DMI says that it's a "HP Pavilion dvx Notebook PC" - which is a different beast altogether?

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, February 14, 2011 12:24 AM
    Moderator
  • sorry forgot to mention that i bought if from best buy Feb. 2010.  Are they screwing people? I'm so frustruated, do i just go back there and complain or they can't do anything?
    Stefania
    Monday, February 14, 2011 12:29 AM
  • "stefiniii" wrote in message news:e26022ef-8a5a-432d-b0ae-e6f66dddce1f...
    sorry forgot to mention that i bought if from best buy Feb. 2010.  Are they screwing people? I'm so frustruated, do i just go back there and complain or they can't do anything?
    Stefania
    Certainly, if you're within warranty, then take it back - it's up to them to fix it.

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, February 14, 2011 12:33 AM
    Moderator
  • Contact HP Support for further assistance.


    Carey Frisch
    • Marked as answer by Darin Smith MS Thursday, February 17, 2011 12:09 AM
    Monday, February 14, 2011 12:36 AM
    Moderator
  • One other option you can try, before contacting support, is to change the product key manually.

     

    1. Click the Start Button and in the Start Search box, type: "command prompt" (without quotes), right-click the Command Prompt listing and then select Run as administrator .
    2. In the Administrator: Command Prompt window, type the below command as follows:

    slmgr.vbs -ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx - Replace the X's with your actual product key, then press Enter.

     

    Hope that helps,


    Darin MS
    • Marked as answer by Darin Smith MS Thursday, February 17, 2011 12:09 AM
    Thursday, February 17, 2011 12:09 AM