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this copy of windows is not genuine windows vista build 6002 RRS feed

  • Question

  • after a windows update completed i am getting this message in the lower right hand corner of the screen... i ran mgadiag.exe and get the following results....

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-C8MFT-X7CKK-FDP4Y
    Windows Product Key Hash: /MyT2ikFuVdCkAx6u0ymTvGKcTg=
    Windows Product ID: 89578-OEM-7214966-22892
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {151DF241-5422-435B-8026-96B2CFD0E99A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-458-8004100a_025D1FF3-344-8004100a_025D1FF3-229-8004100a_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.18904], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.18904], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{151DF241-5422-435B-8026-96B2CFD0E99A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FDP4Y</PKey><PID>89578-OEM-7214966-22892</PID><PIDType>8</PIDType><SID>S-1-5-21-738758792-1722968053-2220303497</SID><SYSTEM/><BIOS/><HWID>7A303507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(2000, 5) Microsoft VBScript runtime error: Object required: 'g_objWMIService'

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEAAgABAAIABAABAAAAAwABAAEAnJ8En1aYaG3qTpZK2rEaYT5NPshOlfL0NoNovfoZrFb0SA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Acer          Grape  
      FACP            Acer          Grape  
      DBGP            Acer          Grape  
      HPET            Acer          Grape  
      BOOT            PTLTD         $SBFTBL$
      MCFG            Acer          Grape  
      SLIC            ACRSYS        ACRPRDCT
      APIC            Acer          Grape  
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri
      SSDT            SataRe        SataPri


    I have tried calling the phone activation number and am in an endless loop getting nowhere with them.

     

    I typed the product key from underneath my acer aspire 5610 laptop to no avail...

    Vista has worked perfectly up to this point... 2 or 3 years I would guess....

     

    HELP

    Saturday, June 12, 2010 10:55 AM

Answers

  • "bakedave" wrote in message news:03628309-e769-49fa-9b6a-a0cbd37f5280...

    after a windows update completed i am getting this message in the lower right hand corner of the screen... i ran mgadiag.exe and get the following results....

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-C8MFT-X7CKK-FDP4Y
    Windows Product Key Hash: /MyT2ikFuVdCkAx6u0ymTvGKcTg=
    Windows Product ID: 89578-OEM-7214966-22892
    Windows Product ID Type: 8
    Windows License Type: COA SLP

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    File Scan Data-->
    File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.18904], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.18904], Hr = 0x800b0100


    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(2000, 5) Microsoft VBScript runtime error: Object required: 'g_objWMIService'

    It looks like you may have been subject to a virus attack recently? - the two MisMatch files are common targets for browser attacks.
    I suggest that you first run a good anti-virus product over the machine (what is your installed AV?)
    Then download and install Malwarebytes Anti-Malware (www.malwarebytes.org) update it and run it in Quick Scan mode to see what it picks up - if anything significant, run a Full scan in Safe Mode
     
    Once you've done that, Run the System File Checker:-
    click on Start
    type CMD.EXE in the Search box, and wait for the file to be found - right-click on it, and select Run as Administrator.
    At the prompt, type
    SFC   /SCANNOW
    and hit the Enter key
    The scanner will start, and hopefully repair any file problems.
    Reboot, and then run MGADiag again, and post the report back here.
     
    Good Luck

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 12, 2010 11:10 AM
    Moderator