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Error Code 80070426 - Windows Vista
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It tells me that my Windows have an Invalid Licence........ quite obviously it is not true...... what do I do next ? HELP !!!Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: Invalid LicenseValidation Code: 50Cached Online Validation Code: N/A, hr = 0x80070426Windows Product Key: *****-*****-9Q27C-6CWD7-MQ3CQWindows Product Key Hash: qhMbHikwhp/jGNClWTyMpDZP8h0=Windows Product ID: 89578-OEM-7332157-00115Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6002.2.00010300.2.0.003ID: {D7246AC6-8113-4486-9BDB-E7687D2D0180}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: Registered, 1.7.59.1Signed By: MicrosoftProduct Name: Windows Vista (TM) Home PremiumArchitecture: 0x00000000Build lab: 6002.vistasp2_gdr.110617-0336TTS Error:Validation Diagnostic:Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: 6.0.6002.16398Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: 2.0.48.0OGAExec.exe Signed By: MicrosoftOGAAddin.dll Signed By: MicrosoftOGA Data-->Office Status: 100 GenuineMicrosoft Office Standard Edition 2003 - 100 GenuineOGA Version: Registered, 2.0.48.0Signed By: MicrosoftOffice Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-191_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Users\Stefano\AppData\Local\Google\Chrome\Application\chrome.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{D7246AC6-8113-4486-9BDB-E7687D2D0180}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MQ3CQ</PKey><PID>89578-OEM-7332157-00115</PID><PIDType>2</PIDType><SID>S-1-5-21-3646497418-963502129-2807797014</SID><SYSTEM><Manufacturer>Packard Bell BV</Manufacturer><Model>iXtreme J8500</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>W7301VP2.311</Version><SMBIOSVersion major="2" minor="4"/><Date>20070403000000.000000+000</Date></BIOS><HWID>1C313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>PacBel</OEMID><OEMTableID>PBDTNB00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>B71472AE6933864</Val><Hash>h7id/HIkGDSU7eHv9pQJZiZppLI=</Hash><Pid>70141-050-7068392-56735</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->Software Licensing service is not running.Windows Activation Technologies-->N/AHWID Data-->HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAJJQSbsyUlpiq1qDVCO5GxoRB8vRUYa+nSPasViqFOEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20000OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC PacBel PBDTNB00FACP PacBel PBDTNB00MCFG PacBel PBDTNB00SLIC PacBel PBDTNB00SSDT PmRef Cpu0IstSSDT PmRef Cpu0Ist
Question
Answers
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I think what Noel meant to post is:
The problem is that your Vista's Software Licensing Service has stopped. Vista uses this service to check itself and confirm it is Genuine. When the service is stopped, Vista is unable to confirm it's own Genuine status and may show Genuine or Non-Genuine. The fact that the Service has stopped is also, most likely, the cause of other issues you may be experiencing (such as not having access to the Control Panel).
Normally this is not a big problem, since you can just restart the Service. However, we have seen a number of users that receive an error when they attempt to restart the Service. This indicates a more serious 'root cause' to the service having stopped.
What I would like you to do is to try to restart the service using the 'Service Restart' steps, below. If the service won't restart, you will receive an error.
Service Restart steps:
(If you have access to the Start button):
1) Click the Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvc
(If you do not have access to the Start button):
1) Click the option that launches an Internet Browser
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: net start slsvc
A) If the error message is "System Error 3, The system cannot find the path specified." or "System Error 2, The system cannot find the file specified": Go to the main Vista Validation forum page http://social.microsoft.com/Forums/en-US/genuinevista/threads/, look in the announcement section and follow the steps found in thread "Fix for ‘Software Licensing service Has Stopped’ on some Vista 64bit systems"
B) If you receive any other error (System Error 5, System Error 57346 or System Error 54273): These occur as a result of massive file corruption. We do not know what the root cause of the corruption is and this can be caused by any situation where files could be corrupted. However, from troubleshooting others that had this issue, the likeliest causes are either Malware Infection or failing Hard Drive. There are a few things you can try to resolve this issue
a. System Scan. The scan will look for bad Windows files and will attempt to repair them, if possible.
i. Login to Vista in Normal Mode (not safe mode)
ii. Launch an Internet Browser
iii. Type: %windir%\system32\ in the browser's address field
iv. Scroll down till you find the file cmd.exe
v. Right-click the file and select 'Run as Administrator'
vi. In the CMD window, type: sfc /scannow
vii. Reboot twice and see if that resolves the issue.
b. repairing Windows using System Restore:
i. Reboot Vista into Safe Mode
ii. Click the ‘Start’ button
iii. In the Start Search field, type: System Restore and hit “Enter” keyboard key
iv. Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
v. Click the "Next" button.
vi. Reboot back into Normal mode
If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.
C) If you receive no System Error and the Service start but then stops almost immediately: Something is apparently activity stopping the service. Most likely caused by some other dependent Windows Service or possibly a Malware infection. While the Software Licensing Service, itself, is part of the Anti-piracy sub-system, the running (and stopping) of Windows Services is a Vista core system that I have no insight to and is supported by Vista support at http://support.microsoft.com
Thank you,
Darin MS- Proposed as answer by Darin Smith MS Friday, October 21, 2011 9:45 PM
- Marked as answer by Darin Smith MS Wednesday, October 26, 2011 9:17 PM
All replies
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"StefanoFregnani" wrote in message news:036e789b-6665-4e20-8fea-035aa458e390...It tells me that my Windows have an Invalid Licence........ quite obviously it is not true...... what do I do next ? HELP !!!Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: Invalid LicenseValidation Code: 50Cached Online Validation Code: N/A, hr = 0x80070426Windows Product Key: *****-*****-9Q27C-6CWD7-MQ3CQWindows Product Key Hash: qhMbHikwhp/jGNClWTyMpDZP8h0=Windows Product ID: 89578-OEM-7332157-00115Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6002.2.00010300.2.0.003ID: {D7246AC6-8113-4486-9BDB-E7687D2D0180}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: Registered, 1.7.59.1Signed By: MicrosoftProduct Name: Windows Vista (TM) Home PremiumArchitecture: 0x00000000Build lab: 6002.vistasp2_gdr.110617-0336Other data-->SYSTEM><Manufacturer>Packard Bell BV</Manufacturer><Model>iXtreme J8500</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>W7301VP2.311</Version><SMBIOSVersion major="2" minor="4"/><Date>20070403000000.000000+000</Date></BIOSLicensing Data-->Software Licensing service is not running.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth -
I think what Noel meant to post is:
The problem is that your Vista's Software Licensing Service has stopped. Vista uses this service to check itself and confirm it is Genuine. When the service is stopped, Vista is unable to confirm it's own Genuine status and may show Genuine or Non-Genuine. The fact that the Service has stopped is also, most likely, the cause of other issues you may be experiencing (such as not having access to the Control Panel).
Normally this is not a big problem, since you can just restart the Service. However, we have seen a number of users that receive an error when they attempt to restart the Service. This indicates a more serious 'root cause' to the service having stopped.
What I would like you to do is to try to restart the service using the 'Service Restart' steps, below. If the service won't restart, you will receive an error.
Service Restart steps:
(If you have access to the Start button):
1) Click the Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvc
(If you do not have access to the Start button):
1) Click the option that launches an Internet Browser
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: net start slsvc
A) If the error message is "System Error 3, The system cannot find the path specified." or "System Error 2, The system cannot find the file specified": Go to the main Vista Validation forum page http://social.microsoft.com/Forums/en-US/genuinevista/threads/, look in the announcement section and follow the steps found in thread "Fix for ‘Software Licensing service Has Stopped’ on some Vista 64bit systems"
B) If you receive any other error (System Error 5, System Error 57346 or System Error 54273): These occur as a result of massive file corruption. We do not know what the root cause of the corruption is and this can be caused by any situation where files could be corrupted. However, from troubleshooting others that had this issue, the likeliest causes are either Malware Infection or failing Hard Drive. There are a few things you can try to resolve this issue
a. System Scan. The scan will look for bad Windows files and will attempt to repair them, if possible.
i. Login to Vista in Normal Mode (not safe mode)
ii. Launch an Internet Browser
iii. Type: %windir%\system32\ in the browser's address field
iv. Scroll down till you find the file cmd.exe
v. Right-click the file and select 'Run as Administrator'
vi. In the CMD window, type: sfc /scannow
vii. Reboot twice and see if that resolves the issue.
b. repairing Windows using System Restore:
i. Reboot Vista into Safe Mode
ii. Click the ‘Start’ button
iii. In the Start Search field, type: System Restore and hit “Enter” keyboard key
iv. Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
v. Click the "Next" button.
vi. Reboot back into Normal mode
If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.
C) If you receive no System Error and the Service start but then stops almost immediately: Something is apparently activity stopping the service. Most likely caused by some other dependent Windows Service or possibly a Malware infection. While the Software Licensing Service, itself, is part of the Anti-piracy sub-system, the running (and stopping) of Windows Services is a Vista core system that I have no insight to and is supported by Vista support at http://support.microsoft.com
Thank you,
Darin MS- Proposed as answer by Darin Smith MS Friday, October 21, 2011 9:45 PM
- Marked as answer by Darin Smith MS Wednesday, October 26, 2011 9:17 PM
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"Darin Smith MS" wrote in message news:042b6491-f3c1-4e55-939d-46316b40492a...
I think what Noel meant to post is:
Darin MSAaargh!I must have missed the response, or it got lost along the way......Have you been using any form of Registry Cleaner??First check that the Service is set to start Automatically – click on Start, in the Search box, type SERVICES.MSC, and hit the Enter key. Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties. Make sure that it’s set to Automatic, and click Apply – then try and start the service using the buttonOnce that’s properly set, Start the service – how long before it appears to stop again?Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.sc qc slsvc
sc queryex slsvc
sc qprivs slsvc
sc qsidtype slsvc
sc sdshow slsvc
copy and paste the results into your response. (click on the black/white icon top left of the window, click on Edit...>Select All, and hit the Enter key to copy the whole thing to the clipboard, you can then paste it to your response).Download, install, update and run a Full System scan with Malwarebytes Anti-Malware (www.malwarebytes.org ) – remove everything it finds.does it find anything significant?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
