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WGA Error RRS feed

  • Question

  • I just started getting the message today.  I have a version of Win XP Pro that was loaded on my laptop by Dell.  How do I resolve the issue?
    Friday, September 29, 2006 1:29 AM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012 

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze your data and
        recommend an appropriate solution.


    Friday, September 29, 2006 1:51 AM
    Moderator