My computer was in perfect working order until I tried to install the cd software called 'QuickCam Chat' by Logitech (WindowsLive Messenger). I was unable to continue with the installation as a screen popped up calling for the 'Service Pack 2'. I downloaded the Service Pack 2 from Microsoft. (+- two hours to download.) Thereafter, I found I was unable to open up any of my word documents (a blank grey screen would appear) and the page would not open at all.
I do have virus security/protection on my computer - AVG.
Please could you tell me what I should do to repair the problem as well as to repair these error messages?
These are the Windows messages that are continuously appearing on my screen, and I am unable use any documents.
"THE FEATURE YOU ARE TRYING TO USE IN ON A CD-ROM OR OTHER REMOVABLE DISK THAT IS NOT AVAILABLE.
"INSERT THE MICROSOFT 2002 DISK AND CLICK "OK"
"USE SOURCE : MICROSOFT WORKS SUITE 2004 OR DVD"
"WORDRET.MSI File not found. Please verify the correct file name was given"
"INSERT MICROSOFT WORD 2002 DISK AND CLICK "OK"
USE SOURCE: MICROSOFT WORKS SUITE 2004 DISK 1 OR DVD
WORDRET.MSI
C:\Program Files\Microsoft Office\Office10\1033\SETUP.HLP amd64\update.exe is not a valid win32 application
I look forward to your kind advice and assistance in repairing my computer back to normal.
Thank you.