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  • Question

  • Hello,
    I'm running Win XP Pro fully licensed from University of Pittsburgh.
    Yestarday (09/02/2006) it downloaded new updates from Microsft and today (09/03/2006)it shows the "tisi is not genuine windows product" at start up.
    What should I do?

    Thanks....
    Rocco

    Tuesday, October 3, 2006 6:27 AM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Tuesday, October 3, 2006 1:01 PM
    Moderator