Seriously, this is a pretty poor service.
After spending 3 HOURS trying to download your stupid product you gave me the WRONG PRODUCT KEY!!!!
I know you gave me the wrong product key because I copied it down TWICE with NO MISTAKES!!!!!
Your customer service is LAUGHABLE!
Looping your customers on a telephone is piss poor customer service.
If this does not get resolved by the end of the day I WANT MY MONEY BACK!!!
Utter cr*******. I will never ever shop at Microsoft again.