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windows genuine validation error RRS feed

  • Question

  • hello there, i have a problem with the validation tool on the microsoft update site, my computer says it is already installed but windows update says installation failed! what can i do to fix this error?

     

     

     

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2P2D6-23B7B-DQQQT
    Windows Product Key Hash: pxGfZRfvN0iF+BKzSRtyer3YsLs=
    Windows Product ID: 76477-OEM-2174867-93950
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {FE96AE92-B65E-4E27-B6F7-2514AA81DFEC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FE96AE92-B65E-4E27-B6F7-2514AA81DFEC}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DQQQT</PKey><PID>76477-OEM-2174867-93950</PID><PIDType>3</PIDType><SID>S-1-5-21-515967899-920026266-725345543</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="3"/><Date>20060717000000.000000+000</Date></BIOS><HWID>70CC34FF0184C068</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17801</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, November 25, 2007 4:22 PM

Answers

  • Hello Ant,

     

    What error codes and/or messeging are you receiving which indicates you have failed validation? Right now I show your product key as good.  Microsoft Office is showing as a Blocked Volume Licensing key. Have you done any upgrades since owning your system and if so exactly what portions were upgraded? Also if you did replace parts what was the reason? 

     

     

    Thank you,

     

    Stephen Holm, MS

     

    Wednesday, November 28, 2007 12:36 AM
  • I have to reformat my comp. because my files was corrupted to due to frequent power failure. I cannot reinstall my original copy of msxp because it ask for the product key I think the technician I hired lost it during the first initialization.I cannot find the original pack only the cd is with me. I am using a different copy now not validated

    Code Snippet
    HELP ASAP

     

     

     

    • Marked as answer by Carl-S Thursday, July 24, 2008 12:02 AM
    Tuesday, January 29, 2008 2:09 AM
  • How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
    http://support.microsoft.com/kb/326246/en-gb

    • Marked as answer by Carl-S Thursday, July 24, 2008 12:02 AM
    Tuesday, January 29, 2008 2:44 AM
    Moderator

All replies

  • Hello Ant,

     

    What error codes and/or messeging are you receiving which indicates you have failed validation? Right now I show your product key as good.  Microsoft Office is showing as a Blocked Volume Licensing key. Have you done any upgrades since owning your system and if so exactly what portions were upgraded? Also if you did replace parts what was the reason? 

     

     

    Thank you,

     

    Stephen Holm, MS

     

    Wednesday, November 28, 2007 12:36 AM
  • hello again, sorry for not replying earlier,  the errors are numerous


    the validation tool page tells me its downloaded and ready to install but keeps failing with no explanation why, no error code just a message telling me to check update history.  

    the history contains nothing about the validation tool itself just other failed updates.

    Security Update for Windows XP (KB911562   Error Code: 0x80242006
    Security Update for Windows XP (KB899591)  Error Code: 0x80242006
    Security Update for Windows Media Player 9 (KB936782)    0x80242006


    there are a few others with the same error code,  when shutting down it also starts to install over 80 updates but powers off before installing them.  the only option i can think of would be a complete re-install of the system but if  it's avoidable  all the better,  any help would be greatly appreciated. also no hardware upgrades have been done since purchase of the computer.


    thankyou Ant dk
    Saturday, December 1, 2007 3:15 PM
  •  

    hi i also have a problem with my validation code

    it says on mine that my Volume License Key (VLK) has been blocked for some reason

    the strange thing is i have had my computer since 2002 and this problem never came up then

    please can u help me

    Saturday, January 19, 2008 12:27 PM
  • 06196082,

     

    Please start your own thread.

     

    When you do,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key that's on the CoA

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Saturday, January 19, 2008 2:53 PM
  •  Stephen Holm wrote:

    Hello Ant,

     

    What error codes and/or messeging are you receiving which indicates you have failed validation? Right now I show your product key as good.  Microsoft Office is showing as a Blocked Volume Licensing key. Have you done any upgrades since owning your system and if so exactly what portions were upgraded? Also if you did replace parts what was the reason? 

     

     

    Thank you,

     

    Stephen Holm, MS

     

    i dont know i bought this system at a swap meet
    Monday, January 28, 2008 5:14 PM
  • I have to reformat my comp. because my files was corrupted to due to frequent power failure. I cannot reinstall my original copy of msxp because it ask for the product key I think the technician I hired lost it during the first initialization.I cannot find the original pack only the cd is with me. I am using a different copy now not validated

    Code Snippet
    HELP ASAP

     

     

     

    • Marked as answer by Carl-S Thursday, July 24, 2008 12:02 AM
    Tuesday, January 29, 2008 2:09 AM
  • How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
    http://support.microsoft.com/kb/326246/en-gb

    • Marked as answer by Carl-S Thursday, July 24, 2008 12:02 AM
    Tuesday, January 29, 2008 2:44 AM
    Moderator